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тАО04-17-2020 05:49 PM
тАО04-17-2020 05:49 PM
Datacenter layout incorrect placement for opposite rows facing cold isle
Say you add row A with a 48 inch cold isle between B.
B must face A to draw in cold air front to back., so you change the angle to 180.
However, placement by Oneview now places the back of the rack lined up on a 2 ft increment in the grid rather than the front, so it shows the front of rack either 12 inches into the cold isle or 12 inches away from the cold isle.
Feature request or bug?
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тАО04-20-2020 04:18 AM
тАО04-20-2020 04:18 AM
Re: Datacenter layout incorrect placement for opposite rows facing cold isle
This looks like bug in OneView appliance. I would kindly ask that you open a support case regarding this issue.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО04-22-2020 11:38 PM
тАО04-22-2020 11:38 PM
Re: Datacenter layout incorrect placement for opposite rows facing cold isle
I am evaluation the product. How am I able to open a support case?
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тАО04-27-2020 08:53 AM - edited тАО04-27-2020 08:53 AM
тАО04-27-2020 08:53 AM - edited тАО04-27-2020 08:53 AM
Re: Datacenter layout incorrect placement for opposite rows facing cold isle
Hi
Please access below link to find the HPE technical support number to raise support case with HPE.
https://h20195.www2.hpe.com/v2/Getdocument.aspx?docname=A00039121ENW
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]