Error adding DL 360 G9 to OneView 3.10.07

[Scott_r]

Added many DL 360 G9 to OneView prior to this but for some reason I am getting errors. This is a across a secure tunnel and I've made sure that all ports are open. Trying to simply monitor the server not manage it in OneView.

• 22 TCP in/outbound
• 80 TCP inbound
• 123 UDP in/outbound
• 161 UDP outbound
• 162 UDP inbound
• 443 TCP in/outbound
• 2162 UDP inbound
• 5671 TCP inbound
• 17988 TCP outbound
• 17990 TCP browser to ILO??

When I try to add the server it comes back with a generic error saying to make sure the processor is supported and networking is correct. I am able to connect directly to ILO using IP and can navigate around fine. So the user name and password I'm using when trying to add to OneView works with no issue. ILO License is advanced and verified.

However during the ILO session I try to perform a remote console and I get an error which I'm thinking may be why I get errors when adding to OneView.

Error message (Windows 10 below but also errors on Window 7 machine as well)

PLATFORM VERSION INFO Windows : 10.0.17134.0 (Win32NT) 
Common Language Runtime : 4.0.30319.42000 
System.Deployment.dll : 4.7.3056.0 built by: NET472REL1 
clr.dll : 4.7.3416.0 built by: NET472REL1LAST_B 
dfdll.dll : 4.7.3056.0 built by: NET472REL1 
dfshim.dll : 10.0.17134.1 (WinBuild.160101.0800) 
SOURCES Deployment url : file:///C:/Users/"my name"/AppData/Local/Temp/4VIOTRQS/IRC.application 
IDENTITIES Deployment Identity : IRC.application, Version=1.3.2.1858, Culture=neutral, PublicKeyToken=b0178837005b9730, processorArchitecture=msil 
APPLICATION SUMMARY 
* Online only application. 
* Trust url parameter is set. ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. 
* Activation of C:\Users\"my name"\AppData\Local\Temp\4VIOTRQS\IRC.application resulted in exception. Following failure messages were detected: 
    + Downloading file:///C:/Users/"my name"/AppData/Local/Temp/4VIOTRQS/IRC.exe.manifest did not succeed. 
    + Could not find file 'C:\Users\"my name"\AppData\Local\Temp\4VIOTRQS\IRC.exe.manifest'. 
    + Could not find file 'C:\Users\"my name"\AppData\Local\Temp\4VIOTRQS\IRC.exe.manifest'. 
    + Could not find file 'C:\Users\"my name"\AppData\Local\Temp\4VIOTRQS\IRC.exe.manifest'. 
COMPONENT STORE TRANSACTION FAILURE SUMMARY No transaction error was detected. 
WARNINGS There were no warnings during this operation. O
PERATION PROGRESS STATUS 
    * [8/29/2019 8:05:14 AM] : Activation of C:\Users\"my name"\AppData\Local\Temp\4VIOTRQS\IRC.application has started. 
    * [8/29/2019 8:05:15 AM] : Processing of deployment manifest has successfully completed. 
    * [8/29/2019 8:05:15 AM] : Installation of the application has started. 
    ERROR DETAILS Following errors were detected during this operation. 
    * [8/29/2019 8:05:15 AM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype) 
    - Downloading file:///C:/Users/"my name"/AppData/Local/Temp/4VIOTRQS/IRC.exe.manifest did not succeed. 
    - Source: System.Deployment 
    - Stack trace: at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next) 
        at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles() 
        at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate) 
        at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation) 
        at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath) 
        at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp) 
        at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc) 
        at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri) 
        at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl) 
        --- End of stack trace from previous location where exception was thrown --- 
            at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() 
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl) 
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state) --- Inner Exception --- System.Net.WebException - Could not find file 'C:\Users\"my name"\AppData\Local\Temp\4VIOTRQS\IRC.exe.manifest'. 
            - Source: System - Stack trace: at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult) 
                at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next) 
                    --- Inner Exception --- System.Net.WebException - Could not find file 'C:\Users\"my name"\AppData\Local\Temp\4VIOTRQS\IRC.exe.manifest'. 
                    - Source: System 
                    - Stack trace: at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint) 
                        at System.Net.FileWebRequest.GetResponseCallback(Object state) 
                            --- Inner Exception --- System.IO.FileNotFoundException - Could not find file 'C:\Users\"my name"\AppData\Local\Temp\4VIOTRQS\IRC.exe.manifest'. 
                            - Source: mscorlib 
                            - Stack trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) 
                                at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) 
                                at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy) 
                                at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async) a
                                t System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint) COMPONENT STORE TRANSACTION DETAILS No transaction information is available.

Any ideas would be welcome! Thank you for reading

[Scott_r]

Should have included that ILO is at 2.55 version 4.

[ChrisLynch]

It looks like the IRC .Net application did not successfully download to your PC, which is what the stack trace exceptions point to.  Is this remote site susceptible to high latency?

Also, please know that OneView 3.10 is no longer supported.  You should plan to upgrade your appliance accordingly.  Not suggesting that a newer version would "fix" your problem.  Just if this issue requires an HPE Support case, then you would need to get to a supported OneView version prior to opening a support case.