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HP Oneview 1.20.05 never ending fimrware bundle upload process

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jean_denis16
Occasional Contributor

HP Oneview 1.20.05 never ending fimrware bundle upload process

It might sound odd but since may 2016 I have a firmware upload process going on. I never notice before that it never ended, but now that I need to update my FW on my VirtualConnect and that my oneview is the owner of the Virtual connect I can't make HP SUM or HPE Virtual connect utility upgrade my VC and this firmware upload is THE ONE with the firmware 4.50 on it. I tried to reboot the Oneview few times and the upload still stuck on "Retrieve information from firmware bundle" since may 13 2016. Very extensive informtion to me. how can I stop this process the cancel never worked. 

Anyone face that issue and resolve it ?

i.e. attached picture has been taken on october 09 2016.

Jean-Denis

4 REPLIES
ChrisLynchHPE
Neighborhood Moderator
Solution

Re: HP Oneview 1.20.05 never ending fimrware bundle upload process

You will.need to.open a support case to fix this issue. This is caused by a defect in uploading the 10-2015 SPP on a 1.20.05 or older appliance. After getting Support to help stop the task, you need to upgrade your appliance to at least 1.20.07.
jean_denis16
Occasional Contributor

Re: HP Oneview 1.20.05 never ending fimrware bundle upload process

Thanks Mrs Lynch, I'll be doing this but is there a way using the Restful api to reste it by myself ? 

jean_denis16
Occasional Contributor

Re: HP Oneview 1.20.05 never ending fimrware bundle upload process

HPe Support point me on this advisory. It goes the way Mrs Lynch propose. I Will upgrade my oneview to 1.20.08

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04921517

ChrisLynchHPE
Neighborhood Moderator

Re: HP Oneview 1.20.05 never ending fimrware bundle upload process

(It's Mr. Lynch)

There isn't a method to stopping a running task via the REST API at this time.  Only a L2 Support Engineer can assist you with performing that operation.