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HPE OneView Remote Support issue on Version 4.10.01-0348545

 
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gospin
Occasional Contributor

HPE OneView Remote Support issue on Version 4.10.01-0348545

Multiple Remote Support issues "Remote support is unable to connect to HPE." across 20 OneView applinaces all running version 4.10.01-0348545 as well as issues with devices "All attempts to register this device have failed." both servers and interconnect modules. Appliances are also reaching CPU threahholds "The CPU usage on the appliance exceeded the critical usage threshold of 90% with an average usage of 96%."

4 REPLIES
Anonymous_User1
Not applicable

Re: HPE OneView Remote Support issue on Version 4.10.01-0348545

Hello There,

This issue is being investgated and we would suggest you to contact HPE support for solution.

gospin
Occasional Contributor
Solution

Re: HPE OneView Remote Support issue on Version 4.10.01-0348545

Thank you, i will take this up with HPE support.

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kannothr
Occasional Advisor

Re: HPE OneView Remote Support issue on Version 4.10.01-0348545

Hello There,

This issue is being investgated by the concered team.  If any remote session / Logs are  required , our remote support engineer would contact you.

I work for HPE
jeremysherriff
Occasional Advisor

Re: HPE OneView Remote Support issue on Version 4.10.01-0348545

I note that this HPE back-end issue is still a problem.  All of my OneView systems cannot register new devices.

Just FYI.