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10-26-2017 06:58 AM
10-26-2017 06:58 AM
We are running OneView v2.00 under MS Hyper-V. This has been in place since Aug-2016.
A few days ago we found we could not connect to the browser interface and could not ping the VM. Hyper-V shows the machine as 'running' and I have tried restarting it but it makes no difference.
I have tried logging a call with HP support but they won't log a call without a serial number. Does this have a serial number?
Can anyone tell me how I can access the OneView VM? I have a backup available (created using the PowerShell module) but I can't restore this unless the system is available can I?
Thanks
Solved! Go to Solution.
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10-26-2017 07:24 AM
10-26-2017 07:24 AM
Re: HPOneView not responding
Toggle UI to character using ctrl F1 or F2
JY
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10-26-2017 08:01 AM
10-26-2017 08:01 AM
Re: HPOneView not responding
Sorry but I don't understand what you mean
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10-26-2017 08:21 AM
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10-26-2017 08:25 AM
10-26-2017 08:25 AM
Re: HPOneView not responding
Thanks. I have resoved the issue now - it was a problem with DHCP. The OneView system had lost it's IP address.
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10-26-2017 12:46 PM
10-26-2017 12:46 PM
Re: HPOneView not responding
> it was a problem with DHCP. The OneView system had lost it's IP address.
Technically, that's an unsupported configuration. You really want to assign OneView a static address. It's supported to use DHCP if you use static DHCP reservations (which is essentially a way to use DHCP to assign a static address).
If the OneView IP changes then the remote monitored/managed devices no longer know here to send SNMP traps etc. It causes a set of cascading issues that are all avoided with static addressing.
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