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HPSUT 1.0.0 is not checking Updated SPP on HP OneView

AmitG0223
Occasional Advisor

HPSUT 1.0.0 is not checking Updated SPP on HP OneView

I am running HPSUT on a few our lab servers HyperV hosts and while trying to get SPP working on our servers I have made several updates to our customized SPP and uploaded to OneView. When I change the SPP media in the template and update the profiles, After 3 days I still show that OneView sees the servers are not updated with the latest SPP, so I have had to manually logon to the server and run stage for it to validate everything is up to date.

One thing is I have set HPSUT polling interval to 1440 minutes.

2 REPLIES
ChrisLynchHPE
Neighborhood Moderator

Re: HPSUT 1.0.0 is not checking Updated SPP on HP OneView

There is a log file for HPSUT.  It is located in %WinDir%\System32\config\systemprofile\AppData\Local\hpsut.  There is a batch script in the C:\Program Files\Hewlett-Packard\hpsut\bin directory called gatherlogs.bat, which will collect the log files you can then look at.

Can you provide the output from hpsut -status?

AmitG0223
Occasional Advisor

Re: HPSUT 1.0.0 is not checking Updated SPP on HP OneView

Sorry, I did not see your response. Here is what the output was when I ran HPSUT /status (Note, this was the output, prior to me running the staging manually).

C:\Users\goelaa>hpsut /status
System Update Manager...................: HP OneView

Update Manager URL......................: https://hpov

Deploy Type.............................: FirmwareAndOSDrivers

Deploy Status...........................: Pending

Staging Directory.......................: C:\Users\goelaa\AppData\Local\hpsut\st
agingdirectory
Baseline URI............................: http://hpov/nossl/fwbundles/
spp_2016_04_1.iso
Baseline Version........................: 2016.07.07.00

Mode of Operation.......................: AutoDeploy

Polling Interval In Minutes.............: 1440

Force Deploy............................: No

Optional Components.....................: None

User Action Needed......................: None
C:\Users\goelaa>

After executing stage manually.

C:\Users\goelaa>hpsut /stage
Cleared Staging directory
Staging in progress
Mounting Baseline URI http://HPOV/nossl/fwbundles/spp_2016_04_1.iso
Copying HP SUM files to C:\Users\goelaa\AppData\Local\hpsut\stagingdirectory
Analyzing applicable components
Deployment successful

Looking at the log in the folder you provided, I see the following messages a lot even several times a day

[INFO] :: Aug-01-2016 10:53:30:281 pm :: [hptools.cpp:130] :: Thread id: 4408 :: HP SUT Service: ServiceCtrlHandler: Entry
[INFO] :: Aug-01-2016 10:53:30:281 pm :: [hptools.cpp:167] :: Thread id: 4408 :: HPSUTService: Unrecognized opcode
[INFO] :: Aug-01-2016 10:53:30:281 pm :: [hptools.cpp:171] :: Thread id: 4408 :: HP SUT Service: ServiceCtrlHandler: Exit
[INFO] :: Aug-01-2016 10:54:00:204 pm :: [hptools.cpp:130] :: Thread id: 4408 :: HP SUT Service: ServiceCtrlHandler: Entry
[INFO] :: Aug-01-2016 10:54:00:204 pm :: [hptools.cpp:167] :: Thread id: 4408 :: HPSUTService: Unrecognized opcode
[INFO] :: Aug-01-2016 10:54:00:204 pm :: [hptools.cpp:171] :: Thread id: 4408 :: HP SUT Service: ServiceCtrlHandler: Exit
[INFO] :: Aug-01-2016 10:54:30:346 pm :: [hptools.cpp:130] :: Thread id: 4408 :: HP SUT Service: ServiceCtrlHandler: Entry
[INFO] :: Aug-01-2016 10:54:30:346 pm :: [hptools.cpp:167] :: Thread id: 4408 :: HPSUTService: Unrecognized opcode
[INFO] :: Aug-01-2016 10:54:30:346 pm :: [hptools.cpp:171] :: Thread id: 4408 :: HP SUT Service: ServiceCtrlHandler: Exit