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HPSUT can not connect to OneView after updating iLO4 to 2.44

AmitG0223
Occasional Advisor

HPSUT can not connect to OneView after updating iLO4 to 2.44

I just updated to iLO4 2.44 and in 2 instances the connection to OneView has been severed (tested on WIndows 2008R2 and RHEL 6.7)

HPSUT 1.0.0
OneView 2.00.07
iLO4: 2.44

Windows server iLO FW was updated through OneView while RHEL was done through HPSUT.

Windows:

C:\Users\Administrator>hpsut /status
System Update Manager...................: HP OneView

Update Manager URL......................: https://204.104.116.58

Deploy Type.............................: FirmwareAndOSDrivers

Deploy Status...........................: Activated

Staging Directory.......................: C:\Users\Administrator\AppData\Local\h
psut\stagingdirectory
Baseline URI............................: http://204.104.116.58/nossl/fwbundles/
spp_2015_10_0.iso
Baseline Version........................: 2015.10.0

Mode of Operation.......................: AutoDeploy

Polling Interval In Minutes.............: 5

Force Deploy............................: No

Optional Components.....................: None

User Action Needed......................: None. Activation is complete and node
is updated with the current baseline

Inventory Report

ComponentCount..........................: 6

HasFailedDependencies...................: No

HasOmittedComponents....................: No

IsInstallerSuccess......................: Yes

NodeStatus..............................: Success

RebootRequiredAfterDeploy...............: Yes

SoftwareAndDriverComponentCount.........: 0

FirmwareComponentCount..................: 6

<Lines deleted as it was just showing components installed>
<After updating SPP to new version with iLO4 FW 2.44>

C:\Users\Administrator>hpsut /status
System Update Manager...................: OS Administrator

Deploy Status...........................: Idle

Staging Directory.......................: C:\Users\Administrator\AppData\Local\h
psut\stagingdirectory
Baseline URI............................: None

Baseline Version........................: Waiting for staging

Mode of Operation.......................: AutoDeploy

Polling Interval In Minutes.............: 5

Force Deploy............................: No

Optional Components.....................: None

User Action Needed......................: Use ***set baselineuri*** command to set the baseline to be used for staging or deploy operation

C:\Users\Administrator>

Linux:

Linux first shows it's updating
[SERVER~]# hpsut -status
System Update Manager...................: HP OneView
Update Manager URL......................: https://204.104.116.58
Deploy Type.............................: FirmwareAndOSDrivers
Deploy Status...........................: Staging
Staging Directory.......................: /opt/hp/hpsut/stagingdirectory
Baseline URI............................: http://204.104.116.58/nossl/fwbundles/spp_2016_04_0.iso
Baseline Version........................: 2016.08.16.00
Mode of Operation.......................: AutoDeploy
Polling Interval In Minutes.............: 5
Force Deploy............................: No
Optional Components.....................: None
User Action Needed......................: Staging is in progress and will take several minutes to complete

After a while I check again and it shows below.
[SERVER~]# hpsut -status
System Update Manager...................: OS Administrator
Deploy Status...........................: Idle
Staging Directory.......................: /opt/hp/hpsut/stagingdirectory
Baseline URI............................: None
Baseline Version........................: Waiting for staging
Mode of Operation.......................: AutoDeploy
Polling Interval In Minutes.............: 5
Force Deploy............................: No
Optional Components.....................: None
User Action Needed......................: Use ***set baselineuri*** command to set the baseline to be used for staging or deploy operation

When I checked hpsum log it shows that the update has been completed

////////////////////////////////////////////////////////////////////////////////
//  HP Smart Update Manager for Node localhost Started: Tue Aug 16 2016 23:31:41
//  HPSUM Version: 7.5.1."5".29560.x64
////////////////////////////////////////////////////////////////////////////////
Inventory started
Inventory completed

Analysis started
Analysis completed

Deployment started

Deploying component: hp-firmware-ilo4-2.44-1.1.i386.rpm
Component Filename: hp-firmware-ilo4-2.44-1.1.i386.rpm
Component Name: Online ROM Flash Component for Linux - HPE Integrated Lights-Out 4 firmware
Version: 2.44
Deployment Result: Success

Deployment completed

Deployed Components:
  Component Filename: hp-firmware-ilo4-2.44-1.1.i386.rpm
  Component Name: Online ROM Flash Component for Linux - HPE Integrated Lights-Out 4 firmware
  Original Version: 2.40
  New Version: 2.44
  Deployment Result: Success

Exit status: 0 Success.

////////////////////////////////////////////////////////////////////////////////
//  Exit Code for Node localhost: 0
//  HP Smart Update Manager for Node localhost Finished Tue Aug 16 2016 23:37:30
////////////////////////////////////////////////////////////////////////////////

But HPOneView is still showing that the server is still running installation.

HPEOneView2.PNGHPEOneView.PNG

2 REPLIES
ChrisLynchHPE
Neighborhood Moderator

Re: HPSUT can not connect to OneView after updating iLO4 to 2.44

Have you tried to restart the HPSUT service?
AmitG0223
Occasional Advisor

Re: HPSUT can not connect to OneView after updating iLO4 to 2.44

These are what I have attempted to get it working:

- Stopped and started HPSUT
- Run Deployreboot
- Reboot the server
- Reset the iLO
- Mark firmware on the profile to manual/then back to HPSUT (Linux profile would not let me modify it as it is still in installing state)
- Downgrade firmware - Windows allowed me to refresh the profile, Linux did not as firmware was still in installing state (this was almost 24 hours after I updated the firmware)
- For Linux, I ended up force deleting the profile and re-creating it after downgrading iLO firmware.

As I am looking further into it, I am noticing a small detail that I did not catch before:

When I looked at hpsut status, the System Update Manager shows HP OneView (as shown below)
System Update Manager...................: HP OneView

After updating to SPP 2.44, the System Update Manager is now OS Administrator.
System Update Manager...................: OS Administrator