Is it possible to ping from the OneView appliance?

[MattGG]

I am having an issue trying to add a 3PAR to HP OneView.  I would like to troubleshoot by making sure that I can ping from the OneView appliance.  I tried to Putty in the OneView appliance,  but it does not respond.

Any options?

Thanks,

-MattG

[ChrisLynch · Accepted solution]

The HP OneView appliance is locked down, and does not provide any remote SSH access to the base OS.  And that unfortunately means we don't provide the ability to PING an IP Address from the appliance.

Some things to check on your 3PAR system:

• Make sure you are providing the IP or FQDN of one of the storage nodes in the storage system.
• Check to make sure WSAPI is running from a the storage system CLI: showwsapi
• You may need to forceably restart the WSAPI service:
• stopwsapi -f
• wait 30 seconds
• startwsapi
• If both the appliance and storage system are on the same subnet, compare subnet masks.
• 3PAR CLI: shownet
• OneView Console -> Settings -> Overview submenu -> Appliance Networks

[MattGG]

Chris,

The wssapi wasn't started.  Once started I was able to add the 3PAR to OneView. 

Thanks,

-MattGG