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01-25-2018 10:55 PM - edited 01-25-2018 10:56 PM
01-25-2018 10:55 PM - edited 01-25-2018 10:56 PM
Memory size after memory upgrade not refreshed in HPE OneView
Hi Community
I have two Proliant DL380 Gen9, which I have made a memory upgrade from 128GB to 256GB.
The servers are as "Monitored" in the HPE OneView registered.
I am refreshing the server in HPE OneView, but I do not see the new memory value of 256GB. I still see the old value of 128GB memory.
Only when I deleted the server from the HPE OneView and make a discovery (Add server hardware), I see the right mamory value of 256GB.
After a refresh, does the memory information in the HPE OneView not be refreshed?
Has anyone ever seen the behavior?
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01-29-2018 10:18 AM
01-29-2018 10:18 AM
Re: Memory size after memory upgrade not refreshed in HPE OneView
The server must successfully complete POST 1 time for the new installed RAM to be identified. Are you sure you waited long enough for that to happen?
I am an HPE employee
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01-29-2018 01:13 PM
01-29-2018 01:13 PM
Re: Memory size after memory upgrade not refreshed in HPE OneView
Hi Chris
I have made 3 reboots. I see the correct value of the memory in the iLO under System Information - Memory.
If I deleted the server from the HPE OneView and make a discovery (Add server hardware), I see the right mamory value.
Is it possible that HPE OneView does not update the memory value with Refresh Action? Could be a bug in HPE OneView?
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01-29-2018 03:02 PM
01-29-2018 03:02 PM
Re: Memory size after memory upgrade not refreshed in HPE OneView
I am an HPE employee
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01-30-2018 10:03 AM
01-30-2018 10:03 AM
Re: Memory size after memory upgrade not refreshed in HPE OneView
I have make a Firmware Upgrade with the latest SPP 2017.10.1 after upgrading the memory from 128GB to 256GB.
After POST, the new Firmware levels (iLO, BIOS, Smart Array Controller, ...) have been updated in HPE OneView.
Only the memory extension is not recognized.
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