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New-HPOVSupportDump - Timeout after 10 minutes

 
MarioE
Frequent Advisor

New-HPOVSupportDump - Timeout after 10 minutes

I want to run an appliance support dump via powershell.
For this I use the command
New-HPOVSupportDump

When I run the command on an HPE OneView appliance (for ProLiant servers, not Synergy) it works fine.
If I run the command on a Synery HPE OneView (Composer), it fails. After 10 minutes the command times out.
However, the appliance support dump takes 13 minutes.
Is there a way that the command New-HPOVSupportDump does not timeout after 10 minutes?

2 REPLIES 2
ChrisLynch
HPE Pro

Re: New-HPOVSupportDump - Timeout after 10 minutes

It depends on what version of the library you are using.  Timeout was increased waiting for the support dump to be created in quite a number of major and minor releases ago.  Please post this question on the project tracker, as more information is needed to further identify what is going on here.


I am an HPE employee

Accept or Kudo

MarioE
Frequent Advisor

Re: New-HPOVSupportDump - Timeout after 10 minutes

The following library versions were tested:

LibraryVersion Path
-------------- ----
5.0.2341.1920 C:\Program Files\WindowsPowerShell\Modules\HPOneView.500\5.0.2341.1920

LibraryVersion Path
-------------- ----
5.20.2689.2416 C:\Program Files\WindowsPowerShell\Modules\HPOneView.520\5.20.2689.2416

With both versions the dump fails on a Synergy with Version 5.30.00-0421400