No logon to directory after OneView 5.5 upgrade

[inkostin]

I created ticket to support.

The problem not solved.

[PriitP]

We have login problems with users, who's First or Last name (not the AD username) has non English alphabet letters. Users, who's First and Last name in AD has only English characters, can successfully log in to OV 5.5 Needless to say, that on OV 5.4 this problem didn't exsist.

Rgds

Priit

[MarioE]

Hello PriitP

Thanks for your comment.

My first thought was also that it is such a problem, because the user, who can't log in anymore, has an "ü" in his name.
His AD name, however, does not have a "ü", so I did not think that this could be the cause.
I had to get back to version 5.4 quickly and could not do any deeper testing.

[Frank_ltnds]

@PriitP: Thank you very much. I cannot test this immediately because we already reverted to OV 5.4, but I can confirm that all accouts I used for testing had different logon names, but all of them had an "ö" in their last name, because of my own name.

[MarioE]

In our Active Directory the user has the following names:
Display name: <Name with ü>
Second name: <Name with u>
distinguishedName: CN=<Name with ü>

[Daniel-L]

Hello MarioE,

I can confirm the issue with the German "Umlaut".

If Last name / Display name contains an "umlaut" (ü, ö, ä...) users can't login.

All other users in the same group can login successfully.

Will open a case rightaway.

[ChrisLynch · Accepted solution]

Regarding non-English characters in user names, this is a bug and will be fixed in our next release we have planned.

[Frank_ltnds]

@ChrisLynch: Perfect, very good news, thank you for this information.