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OneView Issues Power Supply Critical Alert for Proliant Gen7 Servers

Tan_Foo_Siang
Occasional Advisor

OneView Issues Power Supply Critical Alert for Proliant Gen7 Servers

Recently I have received some alerts from HPE OneView showing that there is an issue with the power supply subsystem.

The alert message is "The overall condition of the fault tolerant power supply subsystem is critical"

Checked through the event logs in the iLO and there is no indication where there is a power supply failure. Even running Insight Diagnostics shows that the power supply is running fine.

Is this a false alert issued by HPE OneView?

3 REPLIES
ChrisLynchHPE
Neighborhood Moderator

Re: OneView Issues Power Supply Critical Alert for Proliant Gen7 Servers

The alert will show up if the iLO reports it via an SNMP trap or status poll.  Did you check the IML on the iLO?

Tan_Foo_Siang
Occasional Advisor

Re: OneView Issues Power Supply Critical Alert for Proliant Gen7 Servers

Yes, I have already checked the IML and there is nothing which states that there is a power supply problem.

Andrew_Haak
Honored Contributor

Re: OneView Issues Power Supply Critical Alert for Proliant Gen7 Servers

I see the same for HBA problems, Oneview report an error with a HBA and if i look at the server trough ILo and search the IMl for recent problems i don't see the error. Status under NIC's is also OK. Overall server health is also okay. So what is the problem? 

Kind regards,

Andrew