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Re: Random ILO errors

 
Generious
Occasional Advisor

Re: Random ILO errors

What I normally use same as James Bull
The password and login fields can be whatever.

==============================

Connect to the OA modules using Putty
Paste in the following – but replace X with the target bay!

hponcfg X << <*>

<RIBCL VERSION="2.0">
<LOGIN USER_LOGIN="Administrator" PASSWORD="">
<RIB_INFO MODE="write">
<FORCE_FORMAT VALUE="all" />
</RIB_INFO>
</LOGIN>
</RIBCL>

<*>

==============================

 

If successful the RIBCL output will show status 0x0000

<RESPONSE
STATUS="0x0000"
MESSAGE='Forcing a format of the partition after the iLO reset.'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>

Kerry Quillen
Regular Advisor

Re: Random ILO errors

I've ran the force_format command numerous times.  Sometimes it fixes the issue, sometimes not.  However I execute it from my desktop via this command line:

C:\HP_Lights-Out_Configuration_Utility\hpqlocfg -s ILO_IP -l c:\temp\hpqcfg.log -f Force_Format.xml -v -t user=user1,password=password1.

 

It always runs to completeing with no errors but I can tell by the run time whether it worked or not.  If it has not fixed the issue it pauses just before finishing.  

pjo65
Member

Re: Random ILO errors

Chris!

You are wrong! Having the same issues with latest ilo4 f.w.
My problem is that i'm unable to correctly update one blade without this.
However accessing the ilo from oneview is not a problem.

I don't want to make the same mistake as i have heard of = mount firmware iso directly to the blade and perform the upgrade..

It feels like the only thing to do is to open a ticket @SUPPORT

ChrisLynch
HPE Pro

Re: Random ILO errors

@pjo65, please open a support case for your issue.


I am an HPE employee

Accept or Kudo

Tan_Foo_Siang
Advisor

Re: Random ILO errors

The solution is to replace the entire system board of the blade server as the iLO NAND chip is embedded within itself. 

Once the NAND chip is replaced then update the iLO firmware to version 2.60. 

This advisory explains why the iLO NAND chip fails from time to time. 

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00049583en_us&hprpt_id=HPGL_ALERTS_2014320&jumpid=em_alerts_us-us_Jun18_xbu_all_all_1581050_2014320_ServersEnterpriseSoftwareStorageEnterpriseSolutionsSynergy_critical__&DIMID=EMID_DCB5AF4BC692315B230F3E88B829FACF/

 

 

Nettop_ch
Visitor

Re: Random ILO errors

Hi all

If I format it what does it mean with BIOS Settings?

External providers (like BIOS, Intelligent Provisioning, OneView and FLM) will need to be re-configured

I updated to FW 2.61 before with 2.55 I dont had this Issue

Does it mean that all my settings in Bios will be lost if I format it?

WARNING: Formatting the Embedded Flash erases all data on the iLO partition and cannot be undone. External providers (like BIOS, Intelligent Provisioning, OneView and FLM) will need to be re-configured.

Thanks

Dominik

YYCSysAdmin
Frequent Advisor

Re: Random ILO errors

I have formated several NAND flashes for iLO devices over the last 2 weeks and it has not affected OneView or BIOS settings. I would presume alot of this depends on what type of Server Profile settings you may have in your OneView configuration. 

The NAND i guess stores data about this, but I could be wrong.

So far the ones I have formated, the iLO reset and with in 10-20 seconds it is done and nothing appears to have changed.

Nettop_ch
Visitor

Re: Random ILO errors

Thanks for your reply

I try to format but I had the same error message.

I go back to the prvious version 2.55 and the error is gone so I've again a server without any error message.

I think that it must be a problem within the firmware.

greetings

Dominik