HPE OneView
cancel
Showing results for 
Search instead for 
Did you mean: 

Remote Support - differing primary contacts

 
adamcole
Valued Contributor

Remote Support - differing primary contacts

Is it possible to have different primary contacts in Remote Support depending on the issue?  We have a tech support desk that we'd like to send all hot swappable hardware failures to and everything else to our level 2 support.  Is that possible?  

2 REPLIES 2
ajav01
HPE Pro

Re: Remote Support - differing primary contacts

HI 

you can add other contacts added however default cannot be deleted.

regards

 


I am a HPE Employee
JTodd1
Frequent Advisor

Re: Remote Support - differing primary contacts

Hi - You can set a primary and secondary contact for the systems. These can be modified at the server, enclosure or data center levels to meet your needs. 

I am an HPE employee