HPE Community
HPE OneView
1753674 Members
5338 Online
108799 Solutions
New Discussion

Re: Remote support is not monitoring 1 eligible devices: the warranty has expired.

 
mikael sehstedt
Occasional Contributor

‎12-28-2020 06:32 AM

‎12-28-2020 06:32 AM

Remote support is not monitoring 1 eligible devices: the warranty has expired.

But when i check this server on hpe warranty status, it is under warranty ? 

 

https://support.hpe.com/hpsc/wc/public/home

HPE DL380 Gen9 12LFF CTO Server     SN:  CZJ92304WL

 

0 Kudos
Reply
1 REPLY 1
AmRa
HPE Pro

‎01-05-2021 07:47 PM

‎01-05-2021 07:47 PM

Re: Remote support is not monitoring 1 eligible devices: the warranty has expired.

Hi


Please refer below customer advisory and follow the action mentioned under resolution section and share the observation.


https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00020831en_us

I am an HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

Accept or Kudo
0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.