Transmission to the HPE Remote Support receiver was unsuccessful.

[Hafizi]

I'm trying to connect to HPE Remote Support through ILO4 and always get this error:

Remote Support Registration Error.Transmission to the HPE Remote Support receiver was unsuccessful. Please check connectivity between iLO and the HPE Remote Support receiver. (Cannot connect to remote host).

My ILO version is  ILO4 2.75 Aug 13 2020

Thanks.

[itelio GmbH]

im getting this error too.

Update to newst ILO Version does not help.

HTTPS is allowed outblund and rebooting the ILO chip does not resolve the issue.

What can i check else?

Thanks

[PiolAndrew]

Same problem here, did you guys find any solution?

[APedrazzini]

Hello,

  I'm having the same problemi.

Did you manage to fix it? How?

[Sunitha_Mod]

Hello @APedrazzini, 

Thank you for writing to us! Since you have posted in an old topic and there is no response yet, I would recommend you to create a new topic using the create "New Discussion" button, so the experts can check and help you further.