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тАО04-28-2022 05:13 PM - last edited on тАО05-04-2022 05:30 PM by support_s
тАО04-28-2022 05:13 PM - last edited on тАО05-04-2022 05:30 PM by support_s
Unable to add OneView Appliance to Global Dashboard Because of Certificate format
Hello,
I am unable to add my OneView (OV) appliance (ver 6.6) to my Global Dashboard (GD ver2.5.) due to certificate formatting.
My OV appliance has a CA signed appliance certificate. CSR was generated from the OV appliance. The private key lives on the OV appliance. When trying to import the client certificate of the OV appliance into my GD it is requesting the cert to be in a pkcs12 format with passphrase.
How do I go about doing this with no access to the private key which lives on the OV appliance? Any assistance is appreciated.
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тАО04-28-2022 06:14 PM
тАО04-28-2022 06:14 PM
Query: Unable to add OneView Appliance to Global Dashboard Because of Certificate format
System recommended content:
1. HPE OneView Global Dashboard 2.5 User Guide | Troubleshooting HPE OneView Global Dashboard
2. HPE OneView Global Dashboard 2.30 Release Notes
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тАО04-29-2022 09:04 AM - edited тАО04-29-2022 09:05 AM
тАО04-29-2022 09:04 AM - edited тАО04-29-2022 09:05 AM
Re: Query: Unable to add OneView Appliance to Global Dashboard Because of Certificate form
Thank you for providing those respective guides. Referenced the troubleshooting section of both guides provided. Verified we have all the necessary configurations but still unable to add an OV appliance into GD via the two factor method. Any further guidance is appreciated.
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тАО05-03-2022 09:52 PM
тАО05-03-2022 09:52 PM
Re: Query: Unable to add OneView Appliance to Global Dashboard Because of Certificate form
Hi There,
We will not be able to add the OneView with no access to private key.
Please log a case with HPE support further review of the issue.
Cheers
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО05-06-2022 08:59 AM
тАО05-06-2022 08:59 AM
Re: Unable to add OneView Appliance to Global Dashboard Because of Certificate format
Can you share a screenshot of the message? OVGD does not require the private key of the OneView appliance. Since you are using a CA signed certificate for your OneView appliance, have you added the issuing CA public certs to the OVGD appliance? You need to do that step as to avoid needing to explicitly trust the CA signed cert.
I am an HPE employee
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тАО05-09-2022 09:24 AM
тАО05-09-2022 09:24 AM
Re: Unable to add OneView Appliance to Global Dashboard Because of Certificate format
We have tried rebooting and trying again. I have an existing support case that was opened a few months back with very little communication or assistance. Multiple support bundles have already been uploaded with no help. I can PM that case # if needed.
Issuing CA public certs have been added to OVGD. Current OV appliance cert is in pem format.
Since you have stated that OVGD does not require the private key of the OneView appliance; Can you provide the proper syntax for openssl to generate a pkcs12 certificate with no private key? Thanks.