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02-28-2019 10:13 AM
02-28-2019 10:13 AM
Unable to communicate with the Management Processor. Locked
Folks,
Anyone familair with above error in Oneview GUI? I cannot get this SY660's management processor to communicate with Oneview. I have tried all the remedies suggested but cant iLo working. I can connect to iLo ok from the front iLo5 port. See attached document, any suggestions please!!
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03-01-2019 01:52 AM
03-01-2019 01:52 AM
Re: Unable to communicate with the Management Processor. Locked
Hello Kuibird53.
Is this the only server that you have this issue? It would be more helpful if you could capture a snip with the actual error from the OneView.
In any case, please check for any packet loss by pinging the iLO IP address, for a couple of minutes. If there isn't any underlying networking issue could this be an older event, in locked state? To further troubleshoot it, either remove the server from the bay for a few minutes or perform an e-fuse to the compute module. Then check the timestamp of the event. Regarding the e-fuse you may find more info here: Reset HPOVEnclosureDevice
M_icha
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03-06-2019 08:07 AM
03-06-2019 08:07 AM
Re: Unable to communicate with the Management Processor. Locked
Yes, this was the only Server that had the iLo communication issue. Unfortunatly this is at a Dark Site and I could not capture any output to be sent out. I had to manually type everything I put in the document. I did remove the Blade from the slot but it didnt change the symptom. Still looking into issues.....
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03-11-2019 06:05 AM
03-11-2019 06:05 AM
Re: Unable to communicate with the Management Processor. Locked
We run into these on a regular basis normally you can fix it by updating to the latest ILO firmware & doing a ILO reset after that.
Should it fail most of the time it will mean a systemboard replacement is required.
We have over 1500 servers and it happens at random across our stack, the none oneview managed blades just work fine..
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03-25-2019 12:34 AM - edited 03-25-2019 12:35 AM
03-25-2019 12:34 AM - edited 03-25-2019 12:35 AM
Re: Unable to communicate with the Management Processor. Locked
Hi
its look Like the NANAD Issue
1. Update the Server Ilo
2. log one once again and check if the ILO Health is Degreded from overview main screen if it Yellow
3 go to ilo event log and clear the log
4 from ilo Health (See the pic i add to this post) format the NAND you will be log out from Ilo
5 affterdone check on ilo event log Line that said Fromat to confirum that it done
6 update hpip to the last version
7 refresh the server in Oneview if error 8192 display Change it for Active to Ok
if after all ot this is done and it still problem i thinks it need to replace the system board
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