HPE OneView

Unable to download patches from OV with SUTESXi

 
Perttu
Occasional Contributor

Unable to download patches from OV with SUTESXi

Hi

I'm seeing the following status from sutesxi

 

Deploy Status.................: StageFailed
Staging Directory.............: /var/tmp/sutesxi/stagingdirectory/881936_001_spp-2017_07_1-SPP2017071_2017_0718_11
Baseline Version..............:
Force Deploy..................: false
User Action Needed............: Ensure that staging directory has write permissions. Ensure network connection is stable during download. Resubmit the firmware deployment request.

and sutesxi_service.log shows lots of these errors:

 

[INFO] :: Oct-26-2017 05:25:43:248 pm :: [downloader.cpp:172] :: Thread id: 140122368505600 :: Transfer of files from http://192.168.1.12/nossl/fwbundles/881936_001_spp-2017_07_1-SPP2017071_2017_0718_11_mounted/packages/x64/hpsum_service_x64 to /var/tmp/sutesxi/stagingdirectory/881936_001_spp-2017_07_1-SPP2017071_2017_0718_11/hpsum_service_x64 failed because of the error ====> Error (GetFile): Communication finished with error 22 : HTTP response code said error.The FTP error code is 22

Any clues? There shouldn't be anything blocking on a way between the Oneview and RHEL running sutesxi least not in that case where RHEL downloads these files from Oneview. 

1 REPLY 1
Daniel-L
Advisor

Re: Unable to download patches from OV with SUTESXi

Hello Perttu,

even if this is quite an old thread, did you ever get this sorted out?

I'm currently stuck with a simular issue with beeing stuck at state pending:

Deploy Status.................: Pending
Staging Directory.............: /var/tmp/sutesxi/stagingdirectory/P09037_001_spp-2018_06_0-SPP2018060_2018_0618_64
Baseline Version..............:
Force Deploy..................: false
User Action Needed............: Firmware deploy request is in queue, user needs to wait for the operation to complete

sutesxi_service.log:

[INFO] :: Mar-21-2019 04:52:08:042 pm :: [downloader.cpp:172] :: Thread id: 140021260199680 :: Transfer of files from http://172.26.35.49/nossl/fwbundles/P09037_001_spp-2018_06_0-SPP2018060_2018_
0618_64_mounted/packages/x64/hpsum_bin_x64 to /var/tmp/sutesxi/stagingdirectory/P09037_001_spp-2018_
06_0-SPP2018060_2018_0618_64/hpsum_bin_x64 failed because of the error ====> Error (GetFile): Commun
ication finished with error 22 : HTTP response code said error.The FTP error code is 22

[INFO] :: Mar-21-2019 04:52:08:050 pm :: [downloader.cpp:172] :: Thread id: 140020907706112 :: Transfer of files from http://172.26.35.49/nossl/fwbundles/P09037_001_spp-2018_06_0-SPP2018060_2018_
0618_64_mounted/packages/x64/hpsum_migration_x64 to /var/tmp/sutesxi/stagingdirectory/P09037_001_spp
-2018_06_0-SPP2018060_2018_0618_64/hpsum_migration_x64 failed because of the error ====> Error (GetF
ile): Communication finished with error 22 : HTTP response code said error.The FTP error code is 22

[ERROR] :: Mar-21-2019 04:43:46:193 pm :: [hpsumadapter_esxi.cpp:584] :: Thread id: 140022951344256 :: SUM failed to launch.

[INFO] :: Mar-21-2019 04:43:46:194 pm :: [hpsumadapter_esxi.cpp:707] :: Thread id: 140022951344256 :: Required file swpackages is missing from dir

[INFO] :: Mar-21-2019 04:43:46:194 pm :: [hpsumadapter_esxi.cpp:1111] :: Thread id: 140022951344256 :: shutDownEngine failed as necessary files are not present in location /var/tmp/sutesxi/stagingdirecto
ry/P09037_001_spp-2018_06_0-SPP2018060_2018_0618_64

Regards,

Daniel