- Community Home
- >
- Software
- >
- HPE OneView
- >
- Unable to fetch the firmware installation status f...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-22-2020 11:55 AM
06-22-2020 11:55 AM
Unable to fetch the firmware installation status from the server hardware
When refreshing server hardware objects in Oneview, I get this error message when they are powered on, and a yellow warning triangle is displayed on the object.
If the server is powered off the refresh works fine, but when powered on, I get this message.
Gen10 DL360 with esxi 6.7U3. Is this by design and the firmware installation status can only be gathered when the operating system is powered down ?
Seems odd.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-22-2020 11:18 PM
06-22-2020 11:18 PM
Re: Unable to fetch the firmware installation status from the server hardware
May I know the iLO firmware version.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-22-2020 11:33 PM
06-22-2020 11:33 PM
Re: Unable to fetch the firmware installation status from the server hardware
Also please let us know the Generation of the server.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-23-2020 08:33 AM
06-23-2020 08:33 AM
Re: Unable to fetch the firmware installation status from the server hardware
iLO5 v2.14, DL360 Gen10. Refreshes fine when the server is powered off..
Full error from powered on Server:-
Unable to fetch the firmware installation status from the server hardware.
Event details
activityUri
/rest/tasks/81d70783-d388-41c9-ab2a-fd80f8ec9aa2
alertTypeID
server-hardware.mp.fw.firmware.config
clearPriorEvents
true
correctiveAction
Ensure that the network connectivity to the iLO is in a healthy condition. This can be verified by viewing the health of the server from the server hardware page. Check if there are any active network connectivity alerts in the activity section of the server hardware page and follow the resolutions mentioned and retry the operation after that. If the problem persists, contact your authorized support representative and provide them with a OneView support dump and the AHS logs from the iLO.
locked
false
resourceUri
/rest/server-hardware/39373638-3935-5A43-4A38-313531474646
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-24-2020 09:12 AM
06-24-2020 09:12 AM
Re: Unable to fetch the firmware installation status from the server hardware
Please check by Unassign and re-assign server profile.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]