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"Unable to set remote support" error HPE Oneview 4.00.05-0325661
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01-03-2018 05:03 AM
01-03-2018 05:03 AM
"Unable to set remote support" error HPE Oneview 4.00.05-0325661
"Unable to set remote support" error HPE Oneview 4.00.05-0325661
Hi,
Recently update my hpe oneview appliance to version 4.00.05-0325661.
For one bladechassis the warrenty information is incorrect, so I'm trying to edit it and manually edit the object with the correct SAID.
When applying I'm getting this error:
Unable to set remote support.
An ongoing task is already in progress for this device.
Resolution: Wait for the task to complete and try again.
Already rebooted the appliances, the error stays the way it is. Any help is welcome !
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01-03-2018 08:56 AM
01-03-2018 08:56 AM
Re: "Unable to set remote support" error HPE Oneview 4.00.05-0325661
Re: "Unable to set remote support" error HPE Oneview 4.00.05-0325661
You may want to disable Remote Support on the appliance, re-enable it and then try editing the enclosure with the correct SAID. If that doesn't work, please open a support case.
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01-04-2018 01:35 AM - edited 01-04-2018 01:40 AM
01-04-2018 01:35 AM - edited 01-04-2018 01:40 AM
Re: "Unable to set remote support" error HPE Oneview 4.00.05-0325661
Re: "Unable to set remote support" error HPE Oneview 4.00.05-0325661
Hi Chris,
Thanks for your reply. Unfortunatly the error remains even when I disable en reenable the remote support. I'm opening a support case. I'll update this post with the possible solution.
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