VEEAM 10 Storage Snapshots with HPE Primera

[LudwigDCX]

 VEEAM 10 (Latest patch release) working fine with HPE Primera Storage integration but after upgrading the HPE Primera from OS version 4.0 to 4.2 the VEEAM Storage Plugin no longer works. Anyone else having same issue or have it working?  The error relates to Primera not licensed for storage snapshots which is untrue since Primera is all license inclusive. 

I have logged a support call with VEEAM but hopefully someone at HPE or HPE customer have an answer.

[sbhat09]

Hi Ludwig,

I agree that 'Primera not licensed for storage snapshots' seems to be untrue. Still, if you want to validate something about licensing, please contact HPE software licensing team. (both email addresses for your region)

Americas:
mi.licensing-NA@hpe.com
licensing.ams@hpe.com

EMEA:
mi.licensing-EMEA@hpe.com
licensing.emea@hpe.com

Asia-Pacific:
LicensesAPAC@hpe.com
licensing.apj@hpe.com

Additionally can you please share the complete error message?

Regards,

Srini

[LudwigDCX]

I have logged a call with VEEAM and they informed me that upgrading to Primera OS 4.2 breaks the way VEEAM reads the licensing information from primera. They escelated to R&D team.