P411 with v5.12 firmware hangs on boot

[rob-nicholson]

I know it's a little unusual, but we're using a HP Smart Array P411 in a Dell PowerEdge R200 - mainly because it's a good specification card and was sold simply as a SAS/SATA generic controller on eBuyer.

The card as shipped came with v2.74 but we'd like to upgrade the firmware because we sometimes get a situation very similar to this HP article: http://tinyurl.com/ckv7qez

I upgrade the firmware this weekend but the R200 then refused to boot. It went through "Initializing" and found the two arrays but then just sat there. I took the card out and put it in a PC with a spare PCI-E slot and it booted on that system which allowed me to put v2.74 back on.

So it looks like v5.12 has a problem with the Dell PowerEdge R200.

Any ideas?

Thanks, Rob.

[PGTRI]

hi,

You can try with the latest FW Version . It's 5.14 .

URL: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=3886974&prodNameId=3984643&swEnvOID=4024&swLang=8&mode=2&taskId=135&swItem=MTX-8e3369dbf1fd4224be1a4af94e

regards,