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01-31-2019 07:56 AM
01-31-2019 07:56 AM
Hi,
I tried to deploy a single Simplivity DL380 Gen 10 XS node in version 3.7.6 and each time i have the following error: step 31 of 32 -Cannot connect to Virtual Controller after rebooting it.
After the installation error, i can connect normally to the ESXi (10.0.0.116) and the OVC (10.0.0.117).
I found this error on orchestrator log file:
2019-01-30 14:45:29,985Z INFO OmniStack-10.0.0.116 [c.s.d.o.Orchestrator] connect(SvtControlConnect.java:82) - Connection to OmniCube at 10.0.0.117 port 9190 failed - exception java.net.ConnectException: Connection refused: connect
java.net.ConnectException: Connection refused: connect
at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)
at com.simplivity.util.network.AutoCert.initSSLSocket(AutoCert.java:224)
at com.simplivity.util.network.AutoCert.getSvtTrustStore(AutoCert.java:191)
at com.simplivity.util.network.AutoCert.verifyCert(AutoCert.java:110)
at com.simplivity.util.network.AutoCertThrift.getTransport(AutoCertThrift.java:51)
at com.simplivity.deploy.orchestrator.SvtControlConnect.connect(SvtControlConnect.java:73)
at com.simplivity.deploy.orchestrator.DeployActions.connectSVT(DeployActions.java:3319)
at com.simplivity.deploy.orchestrator.CustomerDeploy.runSteps(CustomerDeploy.java:163)
at com.simplivity.deploy.orchestrator.DeployExecutor.run(DeployExecutor.java:439)
at java.lang.Thread.run(Unknown Source)
2019-01-30 14:45:29,986Z ERROR OmniStack-10.0.0.116 [c.s.d.o.Orchestrator] error(DeployLogger.java:98) - step 31 of 32 (49.78%) - Cannot connect to Virtual Controller after rebooting it - at 10.0.0.117
Thanks for help on this problem
Regards
Solved! Go to Solution.
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01-31-2019 08:05 AM
01-31-2019 08:05 AM
Re: Deployement failed step 31 of 32 :Cannot connect to Virtual Controller after reboot
Hi @RicT1
Thanks for your query.
You will probably need to raise a support ticket to look into this with you, however, can you maybe try one thing?
Can you power down the node for 5 mins, and then re-attempt the deployment? If this doesn't help, then please raise a ticket.
Thanks,
Declan.
I am an HPE Employee
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02-05-2019 02:47 PM
02-05-2019 02:47 PM
SolutionHi,
The issue was cause by a faulty GPU card. The CPU card was blinking red at the rear of the server. HPe support will replace the GPU card.
Also, i could connect the OVC after the failed deployement and i found the following error with dmesg command.
[ 56.498229] IA0: C2S Console: [ 6169.240000] xi2cps e0005000.ps7-i2c: I2C_ERROR err_status 0x4 isr 0x4 CR 0x320e SR 0x40 recv_count 0 send_count 0
[ 56.508455] IA0: C2S Console: [ 6169.250000] envmon ERROR: get_i2c_register:418 Unable to send I2c data: Input/output error
[ 56.517019] IA0: C2S Console: [ 6169.260000] envmon ERROR: get_STTS2002_temp:444 Unable to get I2C register! bus /dev/i2c-1, addr 0x18 reg 0x0: Input/output error
[ 56.529014] IA0: C2S Console: [ 6169.270000] xi2cps e0005000.ps7-i2c: I2C_ERROR err_status 0x4 isr 0x4 CR 0x320e SR 0x40 recv_count 0 send_count 0
[ 56.539241] IA0: C2S Console: [ 6169.280000] envmon ERROR: get_i2c_register:418 Unable to send I2c data: Input/output error
[ 56.547745] IA0: C2S Console: [ 6169.290000] envmon ERROR: get_STTS2002_temp:444 Unable to get I2C register! bus /dev/i2c-1, addr 0x18 reg 0x0: Input/output error
Thanks,
Ric
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02-07-2019 01:04 AM
02-07-2019 01:04 AM
Re: Deployement failed step 31 of 32 :Cannot connect to Virtual Controller after reboot
Thanks for confirming. I suspect you mean the TIA (accelerator) card correct?
This is what I suspected. A drain of the flea power as suggested often resolves issues with the TIA card which is why I recommended the power down for 5 minutes. If the TIA was actually faulty, then this would not have helped either.
Glad to hear you got this resolved with help of support.
Best ragrds,
DeclanOR
I am an HPE Employee
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02-27-2019 01:45 PM
02-27-2019 01:45 PM
Re: Deployement failed step 31 of 32 :Cannot connect to Virtual Controller after reboot
Hello,
Yes i confirm, it's mean the TIA (accelerator) card.
Best Regards
Ric
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