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Error during upgrade manager inventory: cound not reach the arbiter.

 
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RicT1
Occasional Advisor

Error during upgrade manager inventory: cound not reach the arbiter.

Hi,

I have configuration with 3 clusters each with 2 nodes : one on principal site and 2 two remote site.

The arbiter is installed on principal site for all the 3 clusters.

The objective is to upgrade from 3.7.0 to 3.7.7. I have already update arbtier and vCenter pluggin.

When i execute the update manager during inventory host/OVC on remote site appear with no version and ready for upgrade.

On the vSphere client, i can see error on the remote site OVC during the inventory on Monitor=>Task&Event tab: Simplivity Upgrade => Coul not reach the arbiter.

I have check communication between element: vcenter, upgrade manager machine, ovc, arbiter.

Ping latency between OVC and arbiter:

- remote site 1: 100 ms

- remote site 2: 800 ms

Any idea?

Shoud i deploy a local arbiter on each remote site due to the latency?

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2 REPLIES 2
WilliamsGH
Occasional Visitor

Re: Error during upgrade manager inventory: cound not reach the arbiter.

Hi there Ric,

What do you see if you run an svt-federation-show on one of the OVCs? Does the arbiter show as connected for all OVCs?

If you've got 800ms latency I'd definitely recommend remote arbiters.

Regards,

Greg

RicT1
Occasional Advisor
Solution

Re: Error during upgrade manager inventory: cound not reach the arbiter.

Hi,

I investigated the problem with HPe support. I reinstall a new arbtier on clean W2K16 English version and i defined it on each Cluster. This solved my problem.

Regards

Ric