Simplivity 380 Gen10 Deployment - err_dply_caught_exception_configuring_vc: an exception occured whi

[azabram]

I doing the deployment of Simplivity 380 Gen10 and I come accross this error

err_dply_caught_exception_configuring_vc: an exception occured while configuring virtual controller

Any idea please? 

[dhooley]

Hello @azabram,

It is hard to determine exact cause for the failure from just that snippet of log but typically when we fail at this stage it is related to some problematic hardware component. I would check the Deployment Manager Orchestrator log for more information and a look at the AHS logs on iLO may also be useful.

Regards,

David

[azabram]

Thank you very much for your feed back. 

There is no error in IML. 

Below an extrat of the informations contain in Deployment Manager Orchestrator log. 

') to OmniCube at 192.168.0.11 port 9299 failed - exception org.apache.thrift.transport.TTransportException
org.apache.thrift.transport.TTransportException: null
at org.apache.thrift.transport.TIOStreamTransport.read(TIOStreamTransport.java:132)
at org.apache.thrift.transport.TTransport.readAll(TTransport.java:86)
at org.apache.thrift.protocol.TBinaryProtocol.readAll(TBinaryProtocol.java:425)
at org.apache.thrift.protocol.TBinaryProtocol.readI32(TBinaryProtocol.java:321)
at org.apache.thrift.protocol.TBinaryProtocol.readMessageBegin(TBinaryProtocol.java:225)
at org.apache.thrift.TServiceClient.receiveBase(TServiceClient.java:77)
at com.simplivity.deploy.dcs.DeployConfigService$Client.recv_setVirtualControllerSizeConfig(DeployConfigService.java:346)
at com.simplivity.deploy.dcs.DeployConfigService$Client.setVirtualControllerSizeConfig(DeployConfigService.java:333)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.lambda$setVirtualControllerSizeConfig$5(DeployConfigConnect.java:216)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.lambda$runWithReconnect$16(DeployConfigConnect.java:465)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.returnWithReconnect(DeployConfigConnect.java:437)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.runWithReconnect(DeployConfigConnect.java:464)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.setVirtualControllerSizeConfig(DeployConfigConnect.java:216)
at com.simplivity.deploy.orchestrator.DeployActions.computeAndSendSvaSizingConfig(DeployActions.java:1977)
at com.simplivity.deploy.orchestrator.CustomerDeploy.lambda$initSteps$5(CustomerDeploy.java:69)
at com.simplivity.deploy.orchestrator.DeployStep.run(DeployStep.java:38)
at com.simplivity.deploy.orchestrator.DeployExecutor.run(DeployExecutor.java:215)
at java.lang.Thread.run(Unknown Source)
2021-03-24 14:34:19,049Z ERROR Omnistack-192.168.0.14 [c.s.d.o.DeployExecutor] setDeployStatus(DeployExecutor.java:94) - DeployStatus(status:ERROR, detail:ERR_DPLY_CAUGHT_EXCEPTION_CONFIGURING_VC, message:Step 30 of 43: ERR_DPLY_CAUGHT_EXCEPTION_CONFIGURING_VC: An exception occurred while configuring the Virtual Controller.)
2021-03-24 14:34:19,049Z ERROR Omnistack-192.168.0.14 [c.s.d.o.DeployExecutor] run(DeployExecutor.java:229) - com.simplivity.deploy.orchestrator.DeployException: ERR_DPLY_CAUGHT_EXCEPTION_CONFIGURING_VC: An exception occurred while configuring the Virtual Controller.
at com.simplivity.deploy.orchestrator.DeployActions.computeAndSendSvaSizingConfig(DeployActions.java:1981)
at com.simplivity.deploy.orchestrator.CustomerDeploy.lambda$initSteps$5(CustomerDeploy.java:69)
at com.simplivity.deploy.orchestrator.DeployStep.run(DeployStep.java:38)
at com.simplivity.deploy.orchestrator.DeployExecutor.run(DeployExecutor.java:215)
at java.lang.Thread.run(Unknown Source)
Caused by: org.apache.thrift.transport.TTransportException
at org.apache.thrift.transport.TIOStreamTransport.read(TIOStreamTransport.java:132)
at org.apache.thrift.transport.TTransport.readAll(TTransport.java:86)
at org.apache.thrift.protocol.TBinaryProtocol.readAll(TBinaryProtocol.java:425)
at org.apache.thrift.protocol.TBinaryProtocol.readI32(TBinaryProtocol.java:321)
at org.apache.thrift.protocol.TBinaryProtocol.readMessageBegin(TBinaryProtocol.java:225)
at org.apache.thrift.TServiceClient.receiveBase(TServiceClient.java:77)
at com.simplivity.deploy.dcs.DeployConfigService$Client.recv_setVirtualControllerSizeConfig(DeployConfigService.java:346)
at com.simplivity.deploy.dcs.DeployConfigService$Client.setVirtualControllerSizeConfig(DeployConfigService.java:333)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.lambda$setVirtualControllerSizeConfig$5(DeployConfigConnect.java:216)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.lambda$runWithReconnect$16(DeployConfigConnect.java:465)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.returnWithReconnect(DeployConfigConnect.java:437)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.runWithReconnect(DeployConfigConnect.java:464)
at com.simplivity.deploy.orchestrator.DeployConfigConnect.setVirtualControllerSizeConfig(DeployConfigConnect.java:216)
at com.simplivity.deploy.orchestrator.DeployActions.computeAndSendSvaSizingConfig(DeployActions.java:1977)
... 4 more

2021-03-24 14:34:19,049Z DEBUG Omnistack-192.168.0.14 [c.s.d.o.DeployStep] LogStats(DeployStep.java:139) - step[ 0] duration | Expected=1,00 | Actual=0,04 | Diff=-96,40%
2021-03-24 14:34:19,050Z DEBUG Omnistack-192.168.0.14 [c.s.d.o.DeployStep] LogStats(DeployStep.java:139) - step[ 1] duration | Expected=1,00 | Actual=18,72 | Diff=1772,30% (large diff!)
2021-03-24 14:34:19,050Z DEBUG Omnistack-192.168.0.14 [c.s.d.o.DeployStep] LogStats(DeployStep.java:139) - step[ 2] duration | Expected=1,00 | Actual=0,11 | Diff=-88,70%
2021-03-24 14:34:19,050Z DEBUG Omnistack-192.168.0.14 [c.s.d.o.DeployStep] LogStats(DeployStep.java:139) - step[ 3] duration | Expected=1,00 | Actual=0,28 | Diff=-71,60%
2021-03-24 14:34:19,051Z DEBUG Omnistack-192.168.0.14 [c.s.d.o.DeployStep] LogStats(DeployStep.java:139) - step[ 4] duration | Expected=1,00 | Actual=0,02 | Diff=-97,50%
2021-03-24 14:34:19,051Z DEBUG Omnistack-192.168.0.14 [c.s.d.o.DeployStep] LogStats(DeployStep.java:139) - step[ 5] duration | Expected=240,00 | Actual=0,00 | Diff=-100,00% (large diff!)
2021-03-24 14:34:19,051Z DEBUG Omnistack-192.168.0.14 [c.s.d.o.DeployStep] LogStats(DeployStep.java:139) - step[ 6] duration | Expected=10,00

Do you have an idea of what is the problem? 

[gustenar]

Hello @azabram, 

It's still difficult to determine the problem with the provided log. Still, I agree most of the time this is a hardware related problem. You could try the following steps: 

1. Shutdown the host

2. Push power button for 10 seconds. 

3. Remove power cables for 10 minutes. 

4. Make sure all hard drives are properly seated in their slots. 

5. Reconnect host and power it on. 

6. Factory reset the host again and re-try redeployment. 

[Stefano Colombo]

I ran into the same issue trying to deploy two Simplivity 380 Gen10 Large

Any hints ?

[Wzimmerm]

Same issue, any resolution?

[yuyang]

Same issue, any resolution?

[Selector]

Having te same issue. Anybody resolved this? Please answer