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Upgrade Manager stuck on Firmware : Waiting for upgrade to start

 
J-Philippe
Regular Advisor

Upgrade Manager stuck on Firmware : Waiting for upgrade to start

Hello, upgrading from 4.0.1 to 4.1.0.266 for vsphere, ovc and firmware.

I can't explain why the host is stuck on Waiting for upgrade to start. Iso is well mounted on the virtual media. Log do not rise errors... waitingfor.PNG

All files are in the same folder than the upgrade manager and well detected. I've opened a case the support but no news for the moment. If you have any advices...

I hesitate to reboot the host on the ISO file to "force" the SimpliVity SPP to apply.

 

Best Regards,

Jean-Philippe.

4 REPLIES 4
J-Philippe
Regular Advisor

Re: Upgrade Manager stuck on Firmware : Waiting for upgrade to start

here is an extract of the orchestrator log in Users\user\AppData\Local\UpgradeManager.

No errors but stuck since hours and hours on the upgrade process. Wasting so much time. We can see that the firmware package is well recognized

 

CLUSTER/myesxihost.ocal::OmniStackVC-192-168-1-131 (clusters/792c4511-3c37-4aff-a9de-d3fcb9618bc7/hosts/6c1e1542-c0a8-5a11-3e90-5cc4c30bf8d4)

2021-07-15 11:02:58,760Z INFO  refreshClusters [c.s.u.o.a.i.Host] getRunningOmnistackVersion(Host.java:1306) - current OVC version Release 4.1.0.266 for host CLUSTER/myesxihost.ocal::OmniStackVC-192-168-1-131 (clusters/792c4511-3c37-4aff-a9de-d3fcb9618bc7/hosts/6c1e1542-c0a8-5a11-3e90-5cc4c30bf8d4)

2021-07-15 11:02:58,760Z INFO  refreshClusters [c.s.u.o.a.i.Component] addOmnistackVersion(Component.java:893) - available omnistack version: 4.1.0.266

2021-07-15 11:02:58,760Z INFO  refreshClusters [c.s.u.o.a.i.Component] addVersionIfNewer(Component.java:143) - Comparing OMNISTACK component version 4.1.0.266 to available version 4.1.0.266

2021-07-15 11:02:58,761Z INFO  refreshClusters [c.s.u.o.a.i.Component] addVersionIfNewer(Component.java:154) - Not newer

2021-07-15 11:02:59,037Z INFO  refreshClusters [c.s.u.o.a.i.Component] addVersionIfNewer(Component.java:143) - Comparing HYPERVISOR component version 6.7.0:16773714 to available version 6.7.0:16773714:2020.10.15

2021-07-15 11:02:59,037Z INFO  refreshClusters [c.s.u.o.a.i.Component] addVersionIfNewer(Component.java:154) - Not newer

2021-07-15 11:02:59,038Z INFO  refreshClusters [c.s.u.o.a.i.Host] getCurrentFirmwareVersion(Host.java:3718) - Json Query URL: http://192.168.1.131/firmwareVersion/firmware_upgrade_status.json

2021-07-15 11:02:59,042Z INFO  refreshClusters [c.s.u.o.a.i.Host] getCurrentFirmwareVersion(Host.java:3732) - Json Node from the response stream: {"hostName":"myesxihost.local","currentVersion":"2020.0701.03","targetVersion":""}

2021-07-15 11:02:59,075Z INFO  refreshClusters [c.s.u.o.a.i.Component] addFirmwareVersions(Component.java:844) - firmwareVersions: [FirmwareVersion={"version":"2021.0110.02","fileName":"SVTSP-2021_0110.02.iso","description":"Customized Support Pack for HPE Simplivity Platforms","vendor":"HPE","sha1":"6385ab27872fce1a1ca44478bff932301483b282","sha256":"a9ca4ad6289add5baad412415c048cd8a9ee72467d19a406f4282bb4a6c11e95","size":1337128960}]

2021-07-15 11:02:59,075Z INFO  refreshClusters [c.s.u.o.a.i.Component] addFirmwareVersions(Component.java:847) - currentVersion: 2020.0701.03

2021-07-15 11:02:59,075Z INFO  refreshClusters [c.s.u.o.a.i.Component] addVersionIfNewer(Component.java:143) - Comparing FIRMWARE component version 2020.0701.03 to available version 2021.0110.02

2021-07-15 11:02:59,076Z INFO  refreshClusters [c.s.u.o.a.i.Component] addVersionIfNewer(Component.java:150) - Newer: adding version to available version list

2021-07-15 11:02:59,076Z INFO  refreshClusters [c.s.u.o.a.i.Host] getComponents(Host.java:1299) - End getComponents() for host: CLUSTER/myesxihost.ocal::OmniStackVC-192-168-1-131 (clusters/792c4511-3c37-4aff-a9de-d3fcb9618bc7/hosts/6c1e1542-c0a8-5a11-3e90-5cc4c30bf8d4)

J-Philippe
Regular Advisor

Re: Upgrade Manager stuck on Firmware : Waiting for upgrade to start


Update : In progress with the SimpliVity support. Maybe the issue is comming from network port segmentation. Upgrade Manager require some different port to upgrade Firmware than to upgrade OVC and VMWARE.

Firmware are updated throught ILO (Upgrade Manager is just a kind of shortcut to make life easier) when OVC and VMWARE are updated trought vCenter network if I'm right.

Was asking myself if it was possible to upgrade firmware like on standard Proliant server => Answer is YES.

So do not fear to close the Upgrade Manager if nothing is processing, you can upgrade firmware from you side, relaunch the Upgrade Manager, the Inventory will detect what have been already updated and you can continue to upgrade OVC and VMWARE for instance. Mind also that if you not commit immediately it is okay, you can continue later and once all nodes are up to date you can commit (it only concern the OVC) to benefit from the new features.

Hope it can help.

Regards,

Jean-Philippe

gustenar
HPE Pro

Re: Upgrade Manager stuck on Firmware : Waiting for upgrade to start

Hello @J-Philippe 

Two things that I would suggest doing that worked for me in the past. 

1. Try resetting the iLO. From the iLO web page, click on "Diagnostics" tab and you will find the button to reset iLO. You will lose connectivity temporarily. 

2. This could be a Windows Firewall issue, try disabling the firewall completely and then test the upgrade. 


I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
J-Philippe
Regular Advisor

Re: Upgrade Manager stuck on Firmware : Waiting for upgrade to start

Some new firewall rules have been set in the meantime. Using the Upgrade Manager to perform OVC and VMWARE from one side and on the other side using the classic way by booting the server on the SPP iso did the job perfectly.

 

Best regards