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02-08-2021 04:51 AM
02-08-2021 04:51 AM
inventory not found
I'm upgrading simplivity 3.7.5 to 3.7.9 , as a step to go to 4.01.
When I run the upgrade manager I got the error "inventory not found "
I already updated the plug-in , rebooted the Vcenter and both the OVC
I also perfomed the sudo dsv-update-vcenter on both th OVC
Still I get the error
how can I solve the issue and continue the upgrade ?
thanks
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02-08-2021 07:33 PM
02-08-2021 07:33 PM
Re: inventory not found
@Stefano Colombo there are a couple issues that can lead to this message. If there is an issue with the API service running on the OVCs or if there are authentication issues, this can occur. JAVA versions can also cause unpredictable behavior. What Java version is in use on the machine running the Upgrade Manager?
A quick resolution to technical issues for your HP Enterprise products is just a click away HPE Support Center Knowledge-base
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02-23-2021 08:14 AM
02-23-2021 08:14 AM
Re: inventory not found
I've got the same problem with an upgrade from 3.7.10 to 4.0.1U1 - did you get resolution?
Thanks
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03-04-2021 02:07 PM
03-04-2021 02:07 PM
Re: inventory not found
Br / Tony
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03-05-2021 03:11 AM
03-05-2021 03:11 AM
Re: inventory not found
Thanks for the reply Tony. Yes I was familar with the FQDN issue,, in fact I think now only an IP address is valid for connection to VCSA.
This was a weird one that required Support but we really don't know what fixed the problem. It was either...
dsv-update-vcentre
dsv-digitalvault
restart of SimpliVity arbiter service
... or a combination of all three. I suspect just restarting the arbiter service alone would have resolved because the upgrade failed on one of the two nodes and the fix was to run the same dsv commands again.
In this particular instance Upgrade Manager was running on a physical Windows 2012 R2 server which had the arbiter service.
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04-24-2021 05:24 AM - edited 04-24-2021 05:25 AM
04-24-2021 05:24 AM - edited 04-24-2021 05:25 AM
Re: inventory not found
Hi
This is due to OVC management IP, which is duplicated in vCenter OVC Summary tab and the upgrade manager is unable to complete the API call to OVC.
Please follow the workaround provided in the KB to fix the issue.
I am an HPE Employee