1 of the 2 P4300G2 7.2 TB SAS Starter SAN nodes is not powering up.

[Thorald Quiocho]

Hi Team,

1 on my P4300 Nodes is not powering on. There is an orange light however when pressing the power on button it doesnt start.

Have swapped power supplies with working one but still the same issue.

Software verion is 9.0.00.3561.0

I've tried logging a ticket with HPSC but keep getting this error:

The service or information you requested is not available at this time. Please copy and paste the information provided into a text editing application and try your submission at another time.

[Jitun]

Could be a DC Converter which may have failed.
Try a Power Drain.
Please log a Call with HP.

[Thorald Quiocho]

Hi Jutin,

Thanks for the response. Could you give me the steps for doing a power drain on the node?

Cheers,

Thor