Storage Boards Cleanup
To make it easier to find information about HPE Storage products and solutions, we are doing spring cleaning. This includes consolidation of some older boards, and a simpler structure that more accurately reflects how people use HPE Storage.
HPE StoreVirtual Storage / LeftHand
cancel
Showing results for 
Search instead for 
Did you mean: 

Backing up - Application Aware Snapshots Advanced Open File - Off Host Backup

RobboRobson1
Occasional Visitor

Backing up - Application Aware Snapshots Advanced Open File - Off Host Backup

Hi All,

 

I wander if any one can help me with this problem or has anyone else seen this?

 

Over the weekend I updated all our HP P4000 G2 SAN's to version 10 and all the servers that use the LUN's to version 10 of the Application Aware snapshot manager.

 

Since this upgrade we cannot backup anymore.

 

We currently use Backup Exec 2010 R3 on a Backup Server with the Open File and Advanced Disk Backup options.

 

This means that when we backup, the media server tells the Data server to create Application Aware snapshot using the HP Snapshot manager software on the SAN. This then assigns the Backup Server read/write access to the snapshot on the SAN which the Backup server connects to directly and backs up the files from this, once complete, the backup server deletes these created snapshots.

 

This has been working fine until we upgraded.

 

Now when the Data server creates the snapshot (which create correctly), the SAN does not assign the correct permissions on the LUN for the backup server so the backup job fails and then does not delete the snapshot

 

 

All HP Snapshot software is installed as the latest version.

The Snapshots are all created correctly, it just seems that the snapshots are not inheriting the correct permissions.

 

 

Thanks for your help

 

James

2 REPLIES
gwolters
Occasional Visitor

Re: Backing up - Application Aware Snapshots Advanced Open File - Off Host Backup

Hello,

 

We had some problems after the upgrade to SAN/IQ 10 to.

Solved it by

1) creating an server cluster in CMC (that will assign all servers in that cluster to the snapshot)

2) installed next microsoft hotfixes (to fix iSCSI, MPIO connection errors during backup wich caused crashing of the hyper-v cluster):

 

Specific to clustering;

2750820 Event log after you configure the quorum model to Node Majority and to File Share Witness on a Windows Server 2008 R2-based Cluster service

http://support.microsoft.com/kb/2750820/EN-US

 

2531907 Validate SCSI Device Vital Product Data (VPD) test fails after you install Windows Server 2008 R2 SP1

http://support.microsoft.com/kb/2531907/EN-US

 

2685891 CAP does not come online in a Windows Server 2008 R2-based failover cluster

http://support.microsoft.com/kb/2685891/EN-US

 

Specific to Hyper-V;

 

2705759 Live migration fails when you perform a live migration of a Hyper-V virtual machine in Windows Server 2008 R2

http://support.microsoft.com/kb/2705759/EN-US

 

2666703 You cannot restore a virtual machine that has a semicolon in its name or in its directory path on a Windows Server 2008 R2 SP1-based server

http://support.microsoft.com/kb/2666703/EN-US

 

 

General;

 

mpio

2718576 MPIO disk is removed unexpectedly when a PR_IN command fails in a Windows Server 2008 R2 environment

http://support.microsoft.com/kb/2718576/EN-US

 

msiscsi;

2684681          Iscsicpl.exe process stops responding when you try to reconnect a storage device to a computer that is running Windows Vista, Windows Server 2008, Windows 7, or Windows Server 2008 R2

http://support.microsoft.com/kb/2684681/EN-US

 

rdbss;

2670567 "0x000000027" Stop error when you copy a file from a redirected folder in Windows 7 or in Windows Server 2008 R2

http://support.microsoft.com/kb/2670567/EN-US

 

Kernel;

2705742 "0x0000003B" Stop error when you use a Citrix XenApp application in Windows 7 or in Windows Server 2008 R2

http://support.microsoft.com/kb/2705742/EN-US

 

rpcss;

2756999 Handle leak occurs on a COM client that is running on a Windows 7 or Windows Server 2008 R2 computer

http://support.microsoft.com/kb/2756999/EN-US

 

Mrxsmb10;

2727324 Computer stops responding after you connect to an SMB 1 server in Windows 7 or in Windows Server 2008 R2

http://support.microsoft.com/kb/2727324/EN-US

 

Mrxsmb20;

2739674 You cannot connect to remote computers by using the SMB protocol on a computer that is running Windows 7 or Windows Server 2008 R2

http://support.microsoft.com/kb/2739674/EN-US

 

tcpip;

2752370 "0x000000D1" Stop error when you perform a network-related operation on a computer that is running Windows 7 or Windows Server 2008 R2

http://support.microsoft.com/kb/2752370/EN-US

 

2524478          The network location profile changes from "Domain" to "Public" in Windows 7 or in Windows Server 2008 R2

http://support.microsoft.com/kb/2524478/EN-US

 

BadHabit
Advisor

Re: Backing up - Application Aware Snapshots Advanced Open File - Off Host Backup

Hi,

 

have you found the solution for this?

I did the update today and experiencing exactly the same problem. Snapshot is getting created but no server is assigned, so the backup fails (but in my case with BE2012)

 

Best regards