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Cant login from CMC to P4300 Storage Servers

BLVK
Occasional Advisor

Cant login from CMC to P4300 Storage Servers

Hi  to all

I have a problem to login to 2x  P4300 Servers on the same Mngmnt_Group...

One has Raid Status ok, the other after booting has status unknown. But they answer to ping from the CMC-Server!

On the same CMC i have an other P4300 and an P4530 Clusters, they working fine!

When i try to login i receve an error: Connection reset. 

Or on the one i bootet: Could not find storage system with serial XX:XX:XX:XX:XX:XX

Can someone help me? 

THX, Mario

4 REPLIES
oikjn
Honored Contributor

Re: Cant login from CMC to P4300 Storage Servers

check gateway IP's on the nodes.  they have a history of getting reset/removed on occasion. 

 

can initiators connect to the cluster or is that down as well?  My guess is its a CMC communication issue.

BLVK
Occasional Advisor

Re: Cant login from CMC to P4300 Storage Servers

The problem is i cant access the console on all 4 servers of this managemnt group...

And on this one i have bootet i become this message:

"Cannot log in the console because the storage system has not yet fully initialized. Wait a minute and try again."

The connection to the volumes still alive and working.

oikjn
Honored Contributor

Re: Cant login from CMC to P4300 Storage Servers

very strange.  Definitely worth talking to support if you have it. 

You are 100% that those storage nodes are actually serving data and online for the cluster they are in (other than not being able to log into them using CMC)?  Typically errors like that happen when there is a massive HDD or controller problem and the entire node ends up being down.

 

BLVK
Occasional Advisor

Re: Cant login from CMC to P4300 Storage Servers

Yes, it is very strage... And yes it still alive, we are just moving all the datas to the new cluster.