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HP Smart Array P400 E-mail notification

pavelm
Occasional Advisor

HP Smart Array P400 E-mail notification

Hello,

I want to ask you if is some possibility how to ensure HP smart array P400 sends e-mails when some event (mainly error) occure?

I use Windows 2008 R2, I download and installed:
HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2008 x64 Edition
HP ProLiant Smart Array SAS/SATA Event Notification Service for Windows Server 2008 x64 Editions
HP ProLiant Array Configuration Utility for Windows


The following I could not install:
HP Insight Management Agents for Windows Server 2003/2008 x64 Editions

The following error occured:

The software is not supported for installation on this system.
The installation program couldn't find the appropriate system management controller driver which is required but is not currently installed. Please install the appropriate system management controller driver and then rerun the setup program.
Press 'Close' to exit Setup.

I didnt find any sw which would send e-mail notification about HP array status. Do you have some tips?

Thansk for advice.
10 REPLIES
c.wolf
Frequent Advisor

Re: HP Smart Array P400 E-mail notification

Hi,
it is recommended to install the Support-Pack.
You find it here:
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-001&h_lang=en&h_cc=us&h_product=241435&h_client=S-A-R163-1&h_page=hpcom〈=en&cc=us
It includes the Event Notifier
Start\Programms\HP Managment Agents\Event Notifier Config.

Before you install the Support Pack please install and config SNMP.

greetings c. wolf
pavelm
Occasional Advisor

Re: HP Smart Array P400 E-mail notification

Hello,

I didnt find my product (HP Smart Array P400) in link you posted (http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-001&h_lang=en&h_cc=us&h_product=241435&h_client=S-A-R163-1&h_page=hpcom〈=en&cc=us). Could you please post exact link where I could find "Support-Pack" for my product?

Thank you very much for help.
c.wolf
Frequent Advisor

Re: HP Smart Array P400 E-mail notification

You write:
"The installation program couldn't find the appropriate system management controller driver which is required but is not currently installed."
Have you installed the Card in a HP Server? Supportpack and "HP Insight Management Agents" only can be install in HP Hardware.
pavelm
Occasional Advisor

Re: HP Smart Array P400 E-mail notification

Hello,

of course, I have installed the card in server. I have installed "Array configuration utility" and I can see "Smart Array P400 in slot 1".
I am enclosing the sreens from server. You can check, that I tell the truth.

I will appreciate your help, because this situation is real problem for me. I have several servers(Win2008 R2) with this "e-mail notification" problem. All of them have installed "HP SAS Array".

Thanks a lot.
pavelm
Occasional Advisor

Re: HP Smart Array P400 E-mail notification

I am sending the next one - HP configuration utility...
c.wolf
Frequent Advisor

Re: HP Smart Array P400 E-mail notification

I asked for "HP" Server Hardware (e.g. HP Proliant DL Serie). Only on this you can install Support Pack incl. HP Systemmanagment Controller Driver and Notification Modul.
pavelm
Occasional Advisor

Re: HP Smart Array P400 E-mail notification

Iam sorry, but I dont understand. I have installed HP hardware: HP Smart Array P400 controller. http://h18000.www1.hp.com/products/servers/proliantstorage/arraycontrollers/smartarrayp400/index.html

What is wrong?

Does it mean, that I can not install software for "e-mail notifications"?
c.wolf
Frequent Advisor

Re: HP Smart Array P400 E-mail notification

Which model of mainboard is it?
pavelm
Occasional Advisor

Re: HP Smart Array P400 E-mail notification

Hello,

firstly, I have to apologize you, because you are right! I used CPUID sw for find out the type of my motherboard.

My MB is: ProLiant DL380 G5.
I found out this page: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288134&prodTypeId=15351&prodSeriesId=1121516&swLang=8&taskId=135&swEnvOID=4064

Could you recommend me which one is necessary to install for e-mail notification?

Thank you very much.
gregersenj
Honored Contributor

Re: HP Smart Array P400 E-mail notification