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тАО02-04-2017 04:19 AM
тАО02-04-2017 04:19 AM
I have an ESXi 6.0 HA cluster with 2 DL380 Gen9 (P440ar), each with 2x 1.6TB SSD in RAID-1 + 11x 1.8TB SAS HDD in RAID-6.
Storage is configured as two N-RAID-10 volumes (one with Adaptive Optimization) running Lefthand OS 12.6 with Quorum Witness.
Yesterday I had the second host down to upgrade the controller firmware (3.56 -> 4.52) and driver (6.0.0.114 - 6.0.0.124) and resync succeded succesfully.
But this morning during migration of some VM's both volumes went off-line and returned back 3 minutes later.
At the same time these events were logged in CMC:
"The storage system 'VSA02', in cluster 'HQcluster1', latency = 64.911, which exceeds 60.000."
"The storage system 'VSA02' status in cluster 'HQcluster1' is 'Inoperable'"
"The storage system 'VSA02', in cluster 'HQcluster1', latency status is 'Normal'."
and the volumes are degraded. :/
There are no errors to see in IMM and hpssacli reports status OK on all objects.
I guess the first step in solving this, would be to reboot the VSA, but I would like to hear your opinion first.
Should I stop the manager before rebooting the VSA?
Besides: Is it possible to create a diagnostics report with hpssacli when the host is booted to ESXi?
TIA
Kristian
Solved! Go to Solution.
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тАО02-07-2017 08:02 AM
тАО02-07-2017 08:02 AM
SolutionHi Kristian,
I think from your description that the volumes were not responding for about 3 minutes, then the store on VSA02 went inoperable and remains that way.
Rebooting the node is a good thing to do when the store is inoperable. That will often bring the store online again after a transient issue. It is not necessary to stop the manager first.
This could be a hardware or configuration issue that will need extensive troubleshooting. Please open a support case if you would like in-depth assistance. The Active Health log on the host (generated in iLO) will have some good information that can be read by HPE Support.
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тАО02-08-2017 02:32 PM
тАО02-08-2017 02:32 PM
Re: HPE VSA 2014: The storage system status is 'Inoperable'
Thanks,
I just restarted the VSA, and it resynced fine.
All good now - was just a little worried. :)
Regards
Kristian