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Lefthand SAN Cache Battery 'Faulty'

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lehmanp
Occasional Contributor

Lefthand SAN Cache Battery 'Faulty'

Just got in to work today and have this message:

E01020407: EID BPS Faulty.   The Cache 1 Backup Power Source (Batteries) status is Faulty. 

How bad is that and is it something we can fix?

3 REPLIES
Torsten.
Acclaimed Contributor
Solution

Re: Lefthand SAN Cache Battery 'Faulty'

This refers to the cache battery of the array controller. If the battery is faulty, the controller is disabling write cache, hence the system could be a bit slower. Consider to replace that battery.


Hope this helps!
Regards
Torsten.

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lehmanp
Occasional Contributor

Re: Lefthand SAN Cache Battery 'Faulty'

Called support and they are sending me a new Battery. Guy said it was easy to replace. 

LakelandPK
Occasional Visitor

Re: Lefthand SAN Cache Battery 'Faulty'

Hi - I just got this on our LAB SAN server.  At first glance I thought it was the UPS but I see it's the battery now.  Can you tell me please, was it the battery on the RAID controller?  Did you have a part number by chance?  I need to order this out somewhere since we don't have any warranty support on our lab systems.  Thanks.