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SAN/iQ 8.5 - When/where is it available?

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Andrew Steel
Advisor

SAN/iQ 8.5 - When/where is it available?

Hi All,

Anyone know how or when we'll be able to download the 8.5 software?

I had read somewhere it would be available to existing customers on the 29th of March but it hasn't shown up on the HP software download site for the P4000's (i've been checking:http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3936176&prodTypeId=12169&prodSeriesId=3936136&swLang=13&taskId=135&swEnvOID=54)

Cheers
20 REPLIES
Marcus Schack
Trusted Contributor
Solution

Re: SAN/iQ 8.5 - When/where is it available?

Try checking this URL. It currently lists v8.1, but I suspect once v8.5 is available it will show up here.

https://h20392.www2.hp.com/portal/swdepot/displayProductsList.do?category=SWSDED

Steve Burkett
Valued Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Yup spot on Marcus, it's up there now for the downloading...
Andrew Steel
Advisor

Re: SAN/iQ 8.5 - When/where is it available?

Thanks guys,

I've been checking every hour or so (some blue screen issues will hopefully be sorted with the new version of the DSM and VSS provider)...

Managed to download it around 5pm Australian time (Brisbane to be precise...)

Thanks again...
Colin Macandrew
Occasional Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Although we can now use this link to get management and vsa software for v8.5 there is no download for upgrades of a P4500 node from v8.1 to 8.5.
Does anybody know any better or how we upgrade to 8.5 on existing nodes?

Thankyou
Matt Woodland
Occasional Visitor

Re: SAN/iQ 8.5 - When/where is it available?

Same issue here, we are unable to find 8.5 firmware for our P4300's, though I have downloaded the 8.5 CMC
Andrew Steel
Advisor

Re: SAN/iQ 8.5 - When/where is it available?

Hi Guys,

I've tried to chase this through HP Support.
It's all abit confusing really - the little slip of paper that came in the box with the P4300 nodes says that to obtain support and software downloads you must register the product by calling HP support to obtain a SAID or System Handle - trouble is they don't seem to know anything about this.

Anyhow - the response that I got about 2 hours ago was that the software has not been released yet (?) and that it would be available by the end of the week.

I'm a little dubiuos but after spending the last 3 days trying to chase this (go-live deadline is looming and blue screens due to DPM and VSS a bit of a showstopper) I guess I can wait another day or 2.

If anyone does sort out how to obtain the software please respond asap...

Cheers
JRedmond
Occasional Advisor

Re: SAN/iQ 8.5 - When/where is it available?

Yeah what's going on here.
Marcus Schack
Trusted Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Marcus Schack
Trusted Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Looks like v8.5 to me.

Product #: P4000SW
Version: 8.5
Software specification: SAN/iQ Management SW DVD(AX694-11002.iso)
Windows Solution Pack CD(AT004-10009.iso)
Windows Solution Pack user guide(AX696-96007.pdf)
Virtual SAN Appliance-VSA SW(TA688-10002.iso)
SRA for VMware SRM(AX696-10506.exe)
SRA for VMware SRM user guide(AT004-96012.pdf)
SRA for VMware SRM README(AT004-96063.html)
CLI Sample Scripts(AX696-10504.zip)
CLI Scripting Readme (AX696-96013.htm )
HP P4000 SAN Solutions user guide(AX696-96006.pdf )
HP P4000 Remote Copy user guide(AX696-96005.pdf )
JRedmond
Occasional Advisor

Re: SAN/iQ 8.5 - When/where is it available?

Marcus,

Did you read the entire thread? We are already aware that is available. We need the software to update existing P4000 units running 8.1. Thanks.
Marcus Schack
Trusted Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Not sure if this will work for the P4x00 versions that you are looking for.
Marcus Schack
Trusted Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Sorry... you are right.
Marcus Schack
Trusted Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Would this version not work like most of the other Software versions for HP Storage? Since the last version was v8.1 and v8.5 is the next. Would it not then upgrade from v8.1 to v8.5? Just wondering as the EVA software updates work like that. Just a thought.
Andrew Steel
Advisor

Re: SAN/iQ 8.5 - When/where is it available?

Hi Marcus,

The software currently available for download from the swdepot link you provided (thanks by the way) is only the management console and windows solution pack (DSM and VSS provider) + some other bits and pieces.

So it's possible to update the servers connected to the SAN and the management console - but not the SAN itself. That causes issues as I have discovered: the VSS provider starts reporting that it is the worng version for the SAN for example (and DPM backups then fail - not that they were working to well beforehand anyway).

As far as I can work out there is no software available to update the software on the SAN nodes from 8.1 to 8.5 - I'm chasing this with HP though I'm on holidays from this afternoon so may not have an update for a while yet (unless they provide an answer in the next 8 hours or so).

Cheers
Marcus Schack
Trusted Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Andrew, thanks fro the clarification. Hope HP can get this resolved before you go on vacation. I would be interested to hear what the outcome is.

Enjoy the time off!!
Colin Macandrew
Occasional Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Folks ....

The update is available now from...
ftp://saniq85:SAN85eap@ftp.usa.hp.com/

A very helpful Left Hand Tech chap kept me informed so thanks to him.
Andrew Steel
Advisor

Re: SAN/iQ 8.5 - When/where is it available?

Thanks Colin - you're a champion!

I missed a call from HP support and was cursing my luck but you've saved the day at the last minute.

Cheers
zxr_1
Occasional Contributor

Re: SAN/iQ 8.5 - When/where is it available?

Has anyone found the 8.5 vsa zip file for ESX? I didnt see it anywhere on the ftp site.

Thanks
Tomas Holan
Occasional Visitor

Re: SAN/iQ 8.5 - When/where is it available?

Hello, the link is not accessible now. Could you please provide another source location for the files. Thanks, Tom
Olvi_1
Frequent Advisor