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SAN/iQ upgrade to 9

Nick Eaton
Occasional Contributor

SAN/iQ upgrade to 9

I am having a crazy issue. I have updated the CMC to 9.0 and am trying to get the updates for the storage nodes. I continue to get the "Cannont find one or more files from the ftp site..." message even though nothing is being blocked. I get the same error from my laptop as well. I have the upgrade file and have placed it in the download directory and it still can't find the upgrade. What is very confusing is I don't see a use local file button in my upgrade window, what am I missing??
5 REPLIES
Marcel-p4500
Advisor

Re: SAN/iQ upgrade to 9

In preferences you can set it to advanced.

Hard to find one; Help > preferences
Fred Blum
Regular Advisor

Re: SAN/iQ upgrade to 9


Nick,

I had the same issue. I belief it is a ftp server time out issue.

When the CMC cannot connect to the FTP server, automatically the button Upgrade from media will be enabled.

So make sure CMC does not have FTP access.
Nick Eaton
Occasional Contributor

Re: SAN/iQ upgrade to 9

Wow!! Thanks, I disabled FTP traffic and how about that! Thanks, so now I have the AX696-10515.upgrade file and it does not want to accept it as a source? Is it looking for a different file?
Nick Eaton
Occasional Contributor

Re: SAN/iQ upgrade to 9

The message it puts out is "The directory does not contain the upgrades configuration file. Choose a directory that contains this file."
Nick Eaton
Occasional Contributor

Re: SAN/iQ upgrade to 9

I will open a new thread for the fact that it will not take the upgrade file.