Unable to apply email settings because of a cim/gateway management issue

[Smokie]

The device is already updated but still confuse why this problem still occured and also the snmp feature cannot be enable as well with snmp object not found error message.

Need help here.. Thx!

[Smokie]

Btw I'm using P4300 G2.

[Jitun]

Is Patch 20020/20030 installed ?

[Smokie · Accepted solution]

The system software is up to date, so I think all patches is already installed.

 

Anyway this case is already solved by HP Support Team.

 Thank you for contacting HP Global Solution Center.

 This is in reference to  Case ID : 4631833605, Regarding a email configuration for a Management Group  not available in the CMC for a HP StorageWorks P4300 G2 7.2TB SAS Starter SAN Solution

Issue :
Email configuration for a Management Group  not available in the CMC for a HP StorageWorks P4300 G2 7.2TB SAS Starter SAN Solution

Recommendation from HP :
We installed Patch 10105-00 -- Alarms not available in the CMC

Fixes
CMC displays "Warning: Alarms may not be available" that prevents online upgrades, CLI commands and support bundle from working.

After which we were able to configure Email alerts on the Management Group

Please let us know if you have any other issue with P4300 unit

 Should you need further assistance for this or any other Storage device, then please do call us back and we would be more than happy to assist you to the best of our abilities

 We thank you for your co-operation and remain at your disposal for any further information

 Thanks & Regards,
 Earl Xavier Rodrigues