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Update failure on 4330 with update for the OS 11.5

Michel-A
Occasional Visitor

Update failure on 4330 with update for the OS 11.5

Hello, we have 8 notes :

4 nodes 4300 G2 ( lefthand 1 to 4 )

4 nodes 4330 ( lefthand 5 to 8 )


Durung an update we had no trouble updating the 4300 G2, but ad troubles on the first 2 4330 processed.

Here are the down here.

Afther os 11.5 process, the lefthand 6 rebboted, was working but no console access possible. Not in cmc, not locally. After putted "start" in promt on colsole, nothing moved more.

After Os 11.5 process on the lefthand 7, it rebooted and lost completly connection on cmc. on the console not even possible to launch "start" command .

Had to do a hard reset on 7. The first hard reset putted the 7 on same state as 6. Another reset putted it all ok.

After, had to do hard reset also on 6. And putted it ok also.

Of corse, a lot of resync had to be done ...


Ho yes, and the update process crached with "unable to create new native thread".


So now, I am scared to launch agant the update process. because note 5 and 8 had not been processed bu 11.5 update.

If there is a bug in the update process, it can cause me same issue of worst !


Somebady can gice me advise ? Had that issue ? Is it a bad luck or a update bug on HP update process ?


Thanks !

 

Installation process started on: 1/16/15 6:11 PM

Installation process ended on: 1/22/15 10:45 AM

 

unable to create new native thread

 

Hostname: LeftHand1

IP Address: 192.168.190.10

Software Applied

      10161-00 - Successful

      11.5.00.0673.0 - Successful

      45002-00 - Successful

      45003-00 The file was not installed. - Failed

      45004-00 The file was not installed. - Failed

 

Hostname: LeftHand2

IP Address: 192.168.190.20

Software Applied

      10161-00 - Successful

      11.5.00.0673.0 - Successful

      45002-00 - Successful

      45003-00 The file was not installed. - Failed

      45004-00 The file was not installed. - Failed

 

Hostname: LeftHand3

IP Address: 192.168.190.30

Software Applied

      10161-00 - Successful

      11.5.00.0673.0 - Successful

      45002-00 The file was not installed. - Failed

      45003-00 The file was not installed. - Failed

      45004-00 The file was not installed. - Failed

 

Hostname: LeftHand4

IP Address: 192.168.190.40

Software Applied

      10161-00 - Successful

      11.5.00.0673.0 - Successful

      45002-00 The file was not installed. - Failed

      45003-00 The file was not installed. - Failed

      45004-00 The file was not installed. - Failed

 

Hostname: LeftHand5

IP Address: 192.168.190.50

Software Applied

      10161-00 - Successful

      10176-00 - Successful

      11.5.00.0673.0 The file was not installed. - Failed

      10175-00 The file was not installed. - Failed

      45002-00 The file was not installed. - Failed

      45003-00 The file was not installed. - Failed

      45004-00 The file was not installed. - Failed

 

 

Hostname: LeftHand6

IP Address: 192.168.190.60

Software Applied

      10161-00 - Successful

      10176-00 - Successful

      11.5.00.0673.0 - Successful

      10175-00 The file was not installed. - Failed

      45002-00 The file was not installed. - Failed

      45003-00 The file was not installed. - Failed

      45004-00 The file was not installed. - Failed

 

Hostname: Lefthand7

IP Address: 192.168.190.70

Software Applied

      10161-00 - Successful

      10176-00 - Successful

      11.5.00.0673.0 The file was not installed. - Failed

      10175-00 The file was not installed. - Failed

      45002-00 The file was not installed. - Failed

      45003-00 The file was not installed. - Failed

      45004-00 The file was not installed. - Failed

 

Hostname: Lefthand8

IP Address: 192.168.190.80

Software Applied

      10161-00 - Successful

      10176-00 - Successful

      11.5.00.0673.0 The file was not installed. - Failed

      10175-00 The file was not installed. - Failed

      45002-00 The file was not installed. - Failed

      45003-00 The file was not installed. - Failed

      45004-00 The file was not installed. - Failed

2 REPLIES
oikjn
Honored Contributor

Re: Update failure on 4330 with update for the OS 11.5

your the first to mention this.  give support a call.  Please update us on what they find.

Michel-A
Occasional Visitor

Re: Update failure on 4330 with update for the OS 11.5

Hello,

I will give you update on my case.

I contactet support HP, very good help.

 

Before a new upgrade process launched we updated ilo and bios from 4330.

AS an upgrade partition was created by previous updates failed, we had to reboot one by one all nodes before new update process.

All has gone very well.

Besore the update, we have not chosen the update related to the ilo because the version was 1.5 and we putted manually a 2.x on nodes with ilo management consolo. One bu one.

 

In case it can help.

 

We still are very happy with lefthand solutions and with hp great support.

 

Michel-A