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after 8.0 to 8.1 upgrade, CLIQ connection fails

IanWSmith
Occasional Advisor

after 8.0 to 8.1 upgrade, CLIQ connection fails

after upgrading an NSM 160 from 8.0 to 8.1, qliq connection fails with result 80001014. I get this result either from a remote CLIQ or from the On-Node CLI. Any ideas?
3 REPLIES
Gauche
Trusted Contributor

Re: after 8.0 to 8.1 upgrade, CLIQ connection fails

Uh, not any good ones ;)
I'm asking some friends with more experiance with CLI then me though.
I would have said to make sure you had updated the remote CLI also, but since you mention the on box cli too that is probably a dumb question.
Adam C, LeftHand Product Manger
IanWSmith
Occasional Advisor

Re: after 8.0 to 8.1 upgrade, CLIQ connection fails

I actually opened a support case on this (CASE:4605211923) and Rupal fixed it. It looks like the problem was caused by a service on the NSM being locked up, she was able to fix it on the back-end. A reboot also would have fixed it, but this was a single-box production environment so that solution was contraindicated :-)

IanWSmith
Occasional Advisor

Re: after 8.0 to 8.1 upgrade, CLIQ connection fails

resolved via HP support