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Can't delete a custom filtering trap rule

 
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flyincloud
Occasional Visitor

Can't delete a custom filtering trap rule

Hi, I am new to use IMC.
I am helping my client to monitor HPE switchs by using IMC 7.3 (E0506).
And I create a custom filtering trap rule to ignore the switch interface up/down trap except the uplink ones.

But now I have to delete the rule to receive all traps to monitor each interface.
When I did that, the IMC pop up a windows asking me if I am sure to delete it.
After confirmed,  IMC shows me a Remediation Suggestion and Error Details, the rule  is still there.
The remediation suggention just suggest me two things:  1. go back to HOME and try again 2. collect log and ask for help.
And the error details shows nothing but an empty block.
What happend when I try to delete the rule? I have no idea.

Does anyone meet the same issue?? What is the root cause??
Any comments will be much appreciated. 

3 REPLIES
mschrein2
Frequent Advisor
Solution

Re: Can't delete a custom filtering trap rule

Hi,

this is a bug, which has been fixed with  IMC 7.3 E0506P07 

 

flyincloud
Occasional Visitor

Re: Can't delete a custom filtering trap rule


@mschrein2 wrote:

Hi,

this is a bug, which has been fixed with  IMC 7.3 E0506P07 

 


Hi mschrein2,

I tried to upgrade my test enviroment to iMC PLAT 7.3 (E0506P09)
But no good, same problem at test enviroment.
And I notice my test enviroment only Intelligent Management Platform (JG748AAE) and VXLAN Management had been upgraded to E0506P09, Network Traffic Analyzer (JG750AAE) and Wireless Service Manager (JF414AAE) remain E0503 and E0505, do they effect the problem??

Thanks for your reply.

flyincloud
Occasional Visitor

Re: Can't delete a custom filtering trap rule

Hi all,

Just want to update the recently result.
I tried to upgrade my  client production enviroment to E0506P09, and the amazing things happened.
It works!! I can finally delete the rule, and I can receive all traps!!

Thanks for your help,  it help a lot.