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Cannot open terminal client - SSH - from IMC

nethusiast
Occasional Contributor

Cannot open terminal client - SSH - from IMC

Hi everybody,

we're runninng IMC 7.3 and having issues while trying to open an SSH session from topology view.

When we right click on a device and select Tools->SSH an HTML popup opens and nothing happens (see attached image). 

We use Firefox, last version.

Any suggestion would be highly appreciated.

 

Many thanks

5 REPLIES
Riborg
Occasional Advisor

Re: Cannot open terminal client - SSH - from IMC

As I believe IMC is starting a Java Applet which is starting PuTTY (or any other terminal app).

You can change the path to PuTTY in this file:

/opt/iMC/client/web/apps/imc/WEB-INF/putty-devToolsConfig.xml

       <pref.defpath>C:\Program Files\PuTTY\putty.exe</pref.defpath>

 My question now is, how is this supposed to work when accessing IMC from a Mac. ;)

nethusiast
Occasional Contributor

Re: Cannot open terminal client - SSH - from IMC

Thank you so much.

We'll try.

Eva_R
Occasional Visitor

Re: Cannot open terminal client - SSH - from IMC

Hello,

 

i have the same issue. Checked the putty-devToolsConfig.xml file and seems to be fine. I have changed the path but it still does not fix the problem.

Any suggestions?

 

Thanks

mschrein2
Frequent Advisor

Re: Cannot open terminal client - SSH - from IMC

Hello,

the problem here is, that neither the newest chrome nor firefox are any longer supporting NPAPI, so IMC is no longer able to open the java applets

It is working with Internet explorer

to workaround this with firefox or chrome, please have a look here:

https://www.digitalcitizen.life/how-enable-java-all-major-web-browsers

 

Eva_R
Occasional Visitor

Re: Cannot open terminal client - SSH - from IMC

I followed the workaround for firefox and indeed it works now!

 

Thanks!