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Expected Alarm is not receiving on HP IMC Server

 
vikasarya
Frequent Visitor

Expected Alarm is not receiving on HP IMC Server

Hi Team,

I am facing issue with HP IMC is that expected alarm of LAN Switches is not receiving on HP IMC 7.0. 

When I am tring to delete existing alarm then Failure..  server busy, please try again later message is shown. Also in system/processes tab Alarm Management process status showing as unknown error occurred in starting the process. Screenshots are attached. 

6 REPLIES
vikasarya
Frequent Visitor

Re: Expected Alarm is not receiving on HP IMC Server

Anyone can help to resolve this problem?

mschrein2
Frequent Advisor

Re: Expected Alarm is not receiving on HP IMC Server

Hi,

please try to stop and restart IMC ( from the Monitor iDMA Tab) and check if the Problem to delete Alarms is solved

mschrein2
Frequent Advisor

Re: Expected Alarm is not receiving on HP IMC Server

from your screenshots, it is clear the the imcfaultdm is not started (so no Alarm Management)

if the restart of IMC does not fix the issue, please have a look at the imcfaultdm logfile, which is located here: $IMC/server/conf/log/imcfaultdm.log and check for eror messages (for example if port 162 is occupied)

vikasarya
Frequent Visitor

Re: Expected Alarm is not receiving on HP IMC Server

@mschrein2  

Not able to understand issue: error showing in logs as: (Screenshots attached)

Execute "show fields from tbl_trap_data_event" failed, errorMsg:Table *./monitor_db/bl_trap data event" is marked as crashed and should be repaired.

[iMCKeyGenerator: : getFirstColName( )] read data from base error !

[iMCKeyGenerator: : init( )] Failed to call getFirstColName( )

[iMCKeyGenerator: : instance( )] Failed to create key generator, table_name = tbl_trap_data_event, db_type = 1

exitAppError: serious error, exit...

vikasarya
Frequent Visitor

Re: Expected Alarm is not receiving on HP IMC Server

Below input received from imcfaultdm.log file, Not able to understand the exact issue.

 

[INFO (0)][THREAD(3043075792)][CQvapplication::start] call init ( ) .
[INFO (0)][THREAD(3043075792)][CTrapDBAccessor::reSetSmtpEncryptValue] No need to encrypt.
[ERROR (109)] [THREAD(3043075792)] CTrapDBAccessorTaskMgr::LoadTrapProcDll( )->Open directory fail: /opt/iMC/Server/bin/../../server/dll/trapdll/
[WARNING (145)] [THREAD(3043075792)] [CQvDBSelectorADP::reader] Execute "show fields from tbl_trap_data_event" failed, errorMsg:Table './monitor_db/tbl_trap_data_event' is marked as crashed
and should be repaired
[ERROR (4)][THREAD(3043075792)] [iMCKeyGenerator::getFirstColName()] read data from base error!
[ERROR (4)][THREAD(3043075792)] [iMCKeyGenerator::init()] Failed to call getFirstColName()
[ERROR (4)][THREAD(3043075792)] [iMCKeyGenerator::instance()] Failed to create key generator, table_name = tbl_trap_data_event, db_type = 1
[INFO (0)][THREAD(3043075792)] exitAppError: serious error, exit...

mschrein2
Frequent Advisor

Re: Expected Alarm is not receiving on HP IMC Server

this means, that at least one table in the monitor_db is damaged

What Database are you using: Mysql?

best regards