Faulting application imcwlandm.exe

[marc_brunner]

Hi Community

Under WLAN Managere there's no data shown on AP Bandwidh and Reasons for Association Failures.

The windows event log shows the following recurring error:

Faulting application name: imcwlandm.exe, version: 0.0.0.0, time stamp: 0x563abde9
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea24a5
Exception code: 0xc0000417
Fault offset: 0x0006ccd5
Faulting process id: 0x3b3c
Faulting application start time: 0x01d1a446fc9ace47
Faulting application path: C:\IMC\server\bin\imcwlandm.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_5094ca96bcb6b2bb\MSVCR90.dll
Report Id: ae65b706-103f-11e6-80ef-fef0a857f677
Faulting package full name:
Faulting package-relative application ID:

I get this error every day for a several times. I already restarted the imcwlandm.exe process but no change. I haven't found a discussion about this. Does anybody know this error?

Our System:

Windows Server 2012 R2 Standard (x64)

Intel Xeon CPU E5-2690 @ 2.90 GHz (6 prc)

16 GB RAM

IMC:

Platform 7.2 E0403

WSM 7.2 E0502

Kind regards

Marc

[LindsayHill]

I think you will need to contact HP for a patch about this. I've seen some other references from H3C that indicate that there some later IMC/WCM patches that might fix this. The pages are in Chinese though, so I can't confirm it. 

[marc_brunner]

Thanks for your reply. Allright I will check that.

By the way, when I want to create a support case for IMC, I type in the IMC serial number but the HPE site does not find the product...

[LindsayHill]

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@marc_brunner wrote:

Thanks for your reply. Allright I will check that.

By the way, when I want to create a support case for IMC, I type in the IMC serial number but the HPE site does not find the product...

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From memory, the serial number is dynamically generated for each installation, which might be why it can't be found. I think you can put any serial number in there. If you're having trouble, ring them.