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Re: HPE IMC deploy software update failed on HP 5130 switches

 
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Patrick80
Occasional Advisor

HPE IMC deploy software update failed on HP 5130 switches

I'm currently testing the HPE IMC V7.3_E0506 on windows server. 

I was able to discovery some devices and backup config but for the 5130 series switches I can't update the software image. 

Was able to update an older 5120. 

I got the error:
Upload software to device from iMC Server.
The device software in the iMC does not exist.
Check whether the software of the device exists in the iMC installation directory /server/data/image. If not, back up the software to the iMC.

The software image is in that folder, also I tried with TFTP (default) SCP and SFTP as global file transfor mode and set individual for the device.

all login settings for that device are correct, so snmp read/write, telnet and ssh. Also tried another 5130 switch but get the same error. 
Tried to find something in the logs but can't find anything.

Any thought's?

Thanks
Patrick

 

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parnassus
Honored Contributor
Solution

Re: HPE IMC deploy software update failed on HP 5130 switches

HPE 5120 is Comware 5 operating system based, HPE 5130 is Comware 7 operating system based...I suspect you need at least HPE IMC 7.3 E0506P07 (That's because Patch 7 - P07 - of E0506 added the "Software and patch upgrade for H3C Comware 7 devices." feature)...or, always better, to avoid other issues plan to go to latest HPE IMC 7.3 E0605P06 if you can e(mandatory update procedure: HPE IMC 7.3 E0506 --> E0605 --> E0605P06).


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Patrick80
Occasional Advisor

Re: HPE IMC deploy software update failed on HP 5130 switches

Thanks for the hint, but as I'm using a trial and the build in Software update seem's to don't work. Can't get any updates.

If I try to download it on the HP page I still got the E0506. 

Any ideas how I got a test version, I would like to test this feature first as we do have a few's of the HPE 5130 switches.

Thanks
Patrick

Patrick80
Occasional Advisor

Re: HPE IMC deploy software update failed on HP 5130 switches

ok I think I found it on the support page:

iMC PLAT v7.3 (E0605P06) - Windows

I will download it today and try the update then.

Regards
Patrick

Patrick80
Occasional Advisor

Re: HPE IMC deploy software update failed on HP 5130 switches

ok so I did the update to E0605P06 but still the same error.

tried with tftp, scp etc also deleted and re-uploaded the bin file. 

Is there a logfile to see what IMC is trying to do?

 

edit: found the logs... set it to debug but didn't see much more infos why it is still failing. 
=> see attachment

Patrick80
Occasional Advisor

Re: HPE IMC deploy software update failed on HP 5130 switches

ok seems to work now. I was now able to download the software image directly in IMC (that didn't worked in the old version) and now I have a zip file in the image folder on the server...? 

But anyway I was now able to bush the bin file to the HPE 5130 switches. So do a reboot of the switches by scheduler this evening hope this works.

Regards
Patrick

parnassus
Honored Contributor

Re: HPE IMC deploy software update failed on HP 5130 switches

I'm pretty much confident it will work as you expect...


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