IMC 7.0 : adding nortel device

[lionel-ditparis]

hi, i just update my IMC to 7.0 and when i add my nortel baystack 425 Device i can't backup the config.

how can i do that ? the problem occures only on Nortel Devices.

with my HP devices there is no problem.

P.S. This thread has been moved from  Switches, Hubs, Modems (Legacy ITRC forum) to  IMC. -HP Forum Moderator

[Lynn-Marie]

Hi - 

Are all the credentials for access to your Nortel device entered into IMC? Telnet/SSH, SNMP, etc.? Have you compiled the MIBs for Nortel device? 

Or did you resolve this already? 

Kind regards,

Lynn-Marie

[tazdu77]

hi, the credentials are all OK but the backup doesn't work

it's seems that IMC can't done a "CTRL-Y" to enter the prompt login & password  (by telnet)

[LindsayHill]

Years ago I had a customised version of the NortelERS adapter to deal with some of these issues:

https://github.com/NetOpsCommunity/imc-scripts/tree/88e023ef82668575cd355efa8264bf4995fcfee6/adapters/ICC/Nortel%20networks

But my understanding is that it's fixed in later IMC releases, so I removed the code from the master branch.

[tazdu77]

to remove the "Ctrl-Y" demand you just have to disable it with this command:     banner disabled

and now when you login into your switch you don't need no more to Ctrl-Y

[tazdu77]

hi,

i still can't backup my nortel devices.

can you take a look ?

i got this message: " IMC does not support obtaining version information from the device. "

thanks

[tazdu77]

i added the sysoid:  1.3.6.1.4.1.45.3.71.2

in the adapter-index.xml   file to force the switch with the good adapter.

but same error message.

[LindsayHill]

What do your imccfgbakdm logs say?

[tazdu77]

hi,

here is the file and a screen with the error

thx

[LindsayHill]

After you edited adapter-index.xml, did you restart IMC?

The other thing to look for is the device model/series/vendor - the mapping must match between the name used in the UI, and the folder your adapter is in. Do you have that device configured in IMC with Nortel Networks as the vendor?

Take a look at the database and see what adapter it thinks it should be using for that device. DB query looks like this:

mysql> use config_db;
mysql> select * from tbl_dev_adapter where dev_id=13;