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IMC 7.3 Reports - Unknown Error

 
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fpr
Occasional Contributor

IMC 7.3 Reports - Unknown Error

Hi,

I cant open/generate reports in IMC 7.3 - it always states "Unknown Error.! Error occured during report generation".

Performance Views are working.

Where should i start to debug this error? 

4 REPLIES
ibias
Regular Advisor

Re: IMC 7.3 Reports - Unknown Error

Is the report process strated on the server? If yes, contact HPE customer support.

fpr
Occasional Contributor

Re: IMC 7.3 Reports - Unknown Error

How can I check the state of the report process on linux?

The component "Report Management" ist deployed.

Edit: Whats the name of the report process? Only these are running:

imc-pic.png

Do I need to install an extra component for reporting? - i am using thestandard iMC installation.

fpr
Occasional Contributor
Solution

Re: IMC 7.3 Reports - Unknown Error

Problem solved:

I had to install the packages dejavu-sans-fonts and dejavu-fonts-common.

 

 

rgelotti
Occasional Contributor

Re: IMC 7.3 Reports - Unknown Error

So, care to enlighten with regard to installing/adding fonts for Windows flavor of IMC?

Thanks