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Re: IMC - LiveUpdate down?

 
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Lars86
Occasional Advisor

Re: IMC - LiveUpdate down?

Any updates about this problem?

going to try to download now via http

Nightmin
Occasional Visitor

Re: IMC - LiveUpdate down?

They problem still exists...

If youe prefer, or need, to use https, you can add the missing Intermediate CA Certificate to the java keystore wich comes with the IMC.

You can get the Intermediate CA Certificate at https://knowledge.symantec.com/support/ssl-certificates-support/index?page=content&actp=CROSSLINK&id=INFO2055

- Just copy the content of the grey box into an file on your IMC, for example to /tmp/Symantec_Class_3_Secure_Server_SHA256_SSL_CA.pem


Then use the java keytool to add the certificate to the IMCs java keystores:

/opt/iMC/common/jre/bin/keytool -keystore /opt/iMC/common/jre/lib/security/cacerts -importcert -alias SymantecClass3SecureServerSHA256SSLCA -file /tmp/Symantec_Class_3_Secure_Server_SHA256_SSL_CA.pem

/opt/iMC/deploy/jdk/jre/bin/keytool -keystore /opt/iMC/deploy/jdk/jre/lib/security/cacerts -importcert -alias SymantecClass3SecureServerSHA256SSLCA -file /tmp/Symantec_Class_3_Secure_Server_SHA256_SSL_CA.pem

The requested keystore password for adding the cert is the default: "changeit"


Pathes are from the linux version, but on windows it should work similar.


Im not sure if it is neccessary to add the cert to both keystores.


After that, liveupdate is woking with the default https adress.

But remember: You have to repeat this, after you update your IMC software, because the keystores will be overwritten.

TerjeAFK
Respected Contributor

Re: IMC - LiveUpdate down?

Is anyone else having problems with IMC LiveUpdate today? I get the list of available software versions, but when I try to download any of them I get the following result:

Failed to connect to proxy or target host.

We are using http for LiveUpdate by the way.

Lars86
Occasional Advisor

Re: IMC - LiveUpdate down?

Here also the same error Failed to connect to proxy or target host. 
Using http live update url 

Any solution??

cdb0788
Occasional Advisor

Re: IMC - LiveUpdate down?

Been having the same issue for the past few days.

cdb0788
Occasional Advisor

Re: IMC - LiveUpdate down?

Just got off the phone with HPE support.  They are aware of LiveUpdate being down.  Not sure of an ETA.  When they give me an article ID, I'll share it.

Sander2
Visitor

Re: IMC - LiveUpdate down?

Is there any update on this? I'm facing the same issue aswell.

Thanks in advance

GeirTK
Frequent Visitor

Re: IMC - LiveUpdate down?

Hi

Is there any update/solutions on this ?
Just testet download over HTTP with no luck.
 
Regards,
Geir
 

 

Lynn-Marie
Valued Contributor

Re: IMC - LiveUpdate down?

Hi Gelr,

There is an IMC platform patch coming at the beginning of March, fixing the last of the issues with LiveUpdate. I know it has been a long and frustrating process, with multiple issues, one after the other. We're almost there...

Sincerely,

Lynn-Marie

Accept or Kudo

SteffenK
Visitor

Re: IMC - LiveUpdate down?

Does that update cover problems with device registrations ass well ?

I've recently added new devices to my environment, but can't register these devices with HP