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05-13-2014 09:29 PM
05-13-2014 09:29 PM
IMC Lost all Devices
Our IMC server has seem to lost all devices. I noticed over about a two week period, some devices were missing. I re-ran discovery on the networks and it imported those devices, however, the follow week, those devices were missing agian. I didn't check it for a couple of more weeks, and now I have no devices at all.
What could be possibly causing this issue?
There are no database problems that I know of or errors being generated by SQL server.
Also, it seems a lot of the non-SNMP devices have failed to import and I can't bring those devices back into IMC. It says "Failed to access drvice "XX.XX.XX.XX(XX.XX.XX.XX)".
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05-14-2014 12:45 AM
05-14-2014 12:45 AM
Re: IMC Lost all Devices
I'd be going through the audit logs with a fine-toothed comb, to see if it gives any clues.
Regarding non-SNMP devices, when running discovery, are you discovering them with the option for "Discover non-SNMP devices" ? (Or whatever the option is, going from memory here). That error sounds like what I would expect if it's trying to discover devices using SNMP, and not getting a response, so discarding the device.