HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
IMC
cancel
Showing results for 
Search instead for 
Did you mean: 

IMC Lost all Devices

 
airport_guy
Occasional Advisor

IMC Lost all Devices

Our IMC server has seem to lost all devices.  I noticed over about a two week period, some devices were missing.  I re-ran discovery on the networks and it imported those devices, however, the follow week, those devices were missing agian.  I didn't check it for a couple of more weeks, and now I have no devices at all.

 

What could be possibly causing this issue?

 

There are no database problems that I know of or errors being generated by SQL server.

 

Also, it seems a lot of the non-SNMP devices have failed to import and I can't bring those devices back into IMC.  It says "Failed to access drvice "XX.XX.XX.XX(XX.XX.XX.XX)".

1 REPLY
LindsayHill
Honored Contributor

Re: IMC Lost all Devices

I'd be going through the audit logs with a fine-toothed comb, to see if it gives any clues.

 

Regarding non-SNMP devices, when running discovery, are you discovering them with the option for "Discover non-SNMP devices" ? (Or whatever the option is, going from memory here). That error sounds like what I would expect if it's trying to discover devices using SNMP, and not getting a response, so discarding the device.