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ā02-14-2021 12:01 AM
ā02-14-2021 12:01 AM
IMC backup failed 5120 switches
i have iMC PLAT 7.3 (E0703)
when backup my swicthes all 5120 series switches are failed to backup
with error
Failed to execute script.
what how to solve this al settings are correct i persume also snmp is working & telnet also working
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ā02-14-2021 04:33 PM
ā02-14-2021 04:33 PM
Re: IMC backup failed 5120 switches
Hello,
Can you check and share the backup log file from:
<IMC>/server/conf/log/imccfgbakdm.txt
Thanks!
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ā02-14-2021 07:12 PM
ā02-14-2021 07:12 PM
Re: IMC backup failed 5120 switches
@Amr-Elsayed If the SNMP/Telnet test is successful, you can check the Device capability set option and File transfer mode options
Navigate to Service > Options:
a. Click the Service tab from the top tabular navigation system.
b. Click Configuration Center on the left navigation tree.
c. Click Options under Configuration Center on the left navigation tree.
The Options page opens.
2. Click the Device Capability Set tab.
Device Capability Set list contents
Device NameāLabel of the device.
Device ModelāModel of the device.
Operation TypeāType of the operation.
Access MethodāMethod that is used to access the device.
Support for TFTPāWhether the device supports the TFTP transfer mode.
Support for FTPāWhether the device supports the FTP transfer mode.
Support for SFTPāWhether the device supports the SFTP transfer mode.
Support for SCPāWhether the device supports the SCP transfer mode.
1. Navigate to Service > Options:
a. Click the Service tab from the top tabular navigation system.
b. Click Configuration Center on the left navigation tree.
c. Click Options under Configuration Center on the left navigation tree.
d. On the Options page, click the File Transfer Mode tab.
2. Select the transfer mode you want to configure as the default in the Default Transfer Mode
section of the File Transfer Mode tab.
Options include:
TFTPāBy default, the TFTP mode is used.
FTP
SFTP
SCP
I am an HPE Employee
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ā02-14-2021 11:28 PM
ā02-14-2021 11:28 PM
Re: IMC backup failed 5120 switches
hello
thanks for your help in advance
her is the log file
https://drive.google.com/file/d/1OHZjK4vzfrfX-Md0Z3r_621_WZ2Ec7Ts/view?usp=sharing
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ā02-14-2021 11:30 PM
ā02-14-2021 11:30 PM
Re: IMC backup failed 5120 switches
hello @drk787
all is set right and TFTP is enabled
just the 5120 not backing uo but 5130 switches success in backup and also 8212 zl series also backed up successfully
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ā02-15-2021 12:37 AM
ā02-15-2021 12:37 AM
Re: IMC backup failed 5120 switches
hello @akg7
thanks for your help in advance
her is the log file
https://drive.google.com/file/d/1OHZjK4vzfrfX-Md0Z3r_621_WZ2Ec7Ts/view?usp=sharing
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ā02-15-2021 02:03 AM
ā02-15-2021 02:03 AM
Re: IMC backup failed 5120 switches
Hello @Amr-Elsayed,
Is switch 5120 name 'Technip'?
It seems backup fails due to timeout.
But I need more information. Can you please collect 'imccfgbakdm' DEBUG level logs.?
Please go to System --> Log Configuration -->imccfgbakdm (Process name) and set log level to 'DEBUG' and repeat the process of backup config for HPE 5120 switch then collect and share log.
Thanks!
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ā02-15-2021 02:49 AM
ā02-15-2021 02:49 AM
Re: IMC backup failed 5120 switches
hello @akg7
yes the name is correct i shared the file debug as your instructions
https://drive.google.com/file/d/1kor6kNEJ6dHYkSWcy3ceOogxzxh2MJ9x/view?usp=sharing
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ā02-15-2021 01:07 PM - edited ā02-15-2021 02:00 PM
ā02-15-2021 01:07 PM - edited ā02-15-2021 02:00 PM
Re: IMC backup failed 5120 switches
Hello @Amr-Elsayed,
Can you try to take backup via other transfer mode?
It seems imc cannot find the correct adapter to use.
If problem remains then If possible, can you try to remove HPE 5120 switch from IMC and re-add. It may force it to update the adapter.
Thanks!
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ā02-15-2021 10:09 PM
ā02-15-2021 10:09 PM
Re: IMC backup failed 5120 switches
i did remove all 5120 switches and add them back and no good :(.
could you specify what do you mean what other trtansfere mode.
also can i manually add the correct adapetr for the 5120 switches